General

Foreign trade software was originally designed to help foreign trade enterprises achieve the goal of reducing costs and increasing efficiency, but now it is a stumbling block in the development of enterprises. In the current market, what kind of foreign trade software is the "ideal" of foreign trade enterprises?

The unpredictable changes in the market have prompted foreign trade enterprises to constantly change their requirements for crm. Therefore, it is unreasonable to pursue fixed business rules and management models in the software system. Rather than changing crm suppliers frequently, it is better to find a stable foundation of crm foreign trade software that can be customer-centric.

Of course, this statement is not groundless. The exit of the flow dividend and the entry of the retention dividend will lead to the rising cost of customer acquisition. Foreign trade enterprises should actively change their operation thinking and take cultivating long-term customers and refining operation customers as the first priority. Huacheng Chuangzhi Foreign Trade Software has grasped the core lifeline of industry changes, iterated the internal environment system of crm from the perspective of customers, and regarded enhancing customer stickiness and customer loyalty as long-term strategic objectives, so as to deploy and configure the functional modules and operating environment of Huacheng Chuangzhi Foreign Trade Software, so as to return the service concept of foreign trade software crm from "sales-centric" to "customer-centric".

The main battlefield of crm foreign trade software is the customer management system. However, due to the particularity of the foreign trade industry, there are other complicated business processes besides customer management. These business processes also need software tools to improve efficiency, such as ERP, EDM marketing plug-ins, etc. In this way, if a foreign trade enterprise wants to use two or more foreign trade SaaS software at the same time, not only the data cannot be summarized together, but also it is quite troublesome to use.

Therefore, the second characteristic of the ideal crm foreign trade management software is that it must have the ability to cover all channels. Huacheng Chuangzhi Foreign Trade Software has conducted in-depth research on the foreign trade business environment, integrated the digital intelligence process into practical details, firmly grasped each business scenario, and ensured the closed-loop connection of the task process. At the same time of using Huacheng Chuangzhi Foreign Trade Software, enterprises no longer need other software tools. Huacheng Chuangzhi Foreign Trade Software takes into account crm, ERP and the most commonly used EDM marketing system for foreign trade. It controls the enterprise information flow in a one-stop way, integrates all dimensional data as a central platform, and visualizes it in a report form that is easy for users to understand.

When a tool is used, it can not make its users produce satisfactory use value, even if it has how comprehensive ability on the surface, it is useless. In the final analysis, foreign trade enterprises still hope to witness the positive change of performance by using crm foreign trade software. No matter how many functions of crm are good, they can't see the use effect, nor can they make enterprises pay for it for a long time.

Accurately solving the real needs of enterprises in different project environments and using appropriate services to help foreign trade enterprises complete efficient sales and operation are the propositions that must be solved by current crm foreign trade software. Huacheng Chuangzhi Foreign Trade Software implements transparent full-link sales process management, that is, it completely discloses every person, every action and every data in the business chain, fully implements the process responsibility system, and ensures that the business process is visible, traceable and traceable, and that the business results are verifiable, repeatable and traceable. Global reach, demand perception and synergy are the goals that Fumeng products have always respected.

Crm software for foreign trade is one of the most important components in today's business environment. adaptive crm can tap the potential of enterprises and bring great value to them. Huacheng Chuangzhi Foreign Trade Software will also continue to insight into the market rhythm, and strive to ensure that the product quality does not fall behind, so as to match the growing market demand.