General

To improve the forwarding rate of foreign trade inquiries, first of all, we should learn more about the customer company, then learn to think in a different position, then the quotation should not be too high to conform to the market situation, and finally reply to the customer in a timely manner.

1. After receiving the foreign trade inquiry, you can learn about the inquiry company's situation and recent business status through Google, Baidu, etc. Before replying to the customer, make necessary preparations;

2. Learn to think in a different way. Do you think the customer just wants to divide the quotation? You should introduce the advantages of your products and other products, which is often the important reason for the customer's foreign trade inquiry;

3. Don't think when quoting, first quote a high point, and then leave room for counter-offer. The quotation should be consistent with the market;

4. The time to reply to foreign trade inquiries is also very important. It varies from country to country. European customers must return before 3:00 p.m., American customers must reply before you leave work. For Hong Kong, Taiwan, South Korea, their foreign trade inquiries, it is better to reply within 2 hours.