General

How to deal with different foreign trade inquiries separately? Every day when doing foreign trade, we will meet various customers and different foreign trade inquiries. But do you know how to deal with different foreign trade inquiries? We need different methods to meet different customers and foreign trade inquiries:

1. How to follow up with cheating customers?

A German customer met at the Hong Kong exhibition asked him if he had bought our products, took samples, and walked away after browsing the booth. After the exhibition, I went to their website and found many products of our competitors on their website. Besides, he didn't reply to his email after the exhibition. Is it possible that he came to cheat the sample. How can I follow this.

Solutions and ways of thinking.

Without sufficient evidence, anyone is innocent, and there is a natural reason for the other party to lie. Maybe your competitor is their core supplier, but that doesn't mean he doesn't want to find a spare tire, but he doesn't want to let the old supplier know. These are all possible. If the other party does not reply to your email, it does not mean that the other party is not interested in cooperation, but that you have not followed up well and have not looked for opportunities to break through.

2. What if the quotation customer doesn't reply?

A German customer website is selling our competitor's products, and there are about five. He came to ask about our products with the same function and asked me to quote. He didn't reply after I reported it to him. Is it that our product is not attractive and he doesn't want to spend his energy to change it? How can I attract his interest in the future?

Solutions and ways of thinking.

If you don't reply after the quotation, you need to make a full exploration to find out the reason. His old supplier may be stable and the price must be good. How can you attract the other party with your regular quotation? At a rough look, the price is expensive, so I won't reply to you. Since I meet customers who are selling your competitors' products, the price must be high and low. For example, if I recommend five products to customers for quotation, I may leave 10% profit for one, 20% profit for one, 5% profit for one, no profit for one, and 5% loss for another. Of course, these are all quotations including tax rebates, which is equal to the quotation of all tax rebates.

So I can know the specific situation according to customer feedback. At the beginning, the objective of knocking bricks was also achieved.

3. The price problem leads to the inability to negotiate?

An Italian customer has been unable to talk about it because of their limited budget. Due to the price problem, we are making carbon fiber frames. For retail and wholesale customers and OEM customers, his requirements have reached our bottom price. How can such customers increase their budget.

Solutions and ways of thinking.

Everyone wants to maximize profits. Then you should first analyze whether the customer said that the budget was insufficient because of price cutting or his business was just starting. You can stand on the customer's own market development perspective and customer credit considerations, or you can make samples to replace materials, meet the price, and send them to the customer for comparison with the existing samples. The customer can naturally see the difference.

4. How many times do potential customers contact without reply?

An American customer contacted by Development Letter was very interested in our products. The reply was also very quick. At that time, it was also mentioned that they would consider our products only if we provided the test report. We provided him with a report. Later, I contacted him by email, but he didn't reply. There is only one product similar to ours on their website. He is a wholesaler and his wholesale price is very low. So I can't figure him out. After the new product came out, I also recommended it to him. What shall I do?

Solutions and ways of thinking.

Refer to the above tactics, try to understand the real situation in all directions, and then apply the right medicine to the case. Your current problem is that the guest has no news, and then you guess. But it doesn't solve the problem, and it's also easy to limit your thinking. The above is how to deal with different foreign trade inquiries separately. I hope it will help you!