General

Traditional customer development channels are well known as B2B platforms, foreign social networking platforms, and online promotion, all of which belong to the model of passive customer development. Waiting for customers to actively contact you can make it very inefficient to develop new customers.

With the development of the Internet, big data, and artificial intelligence applications, the voice of foreign trade software in the wave of industry reform is increasingly high. More and more enterprises are reshaping the foreign trade customer expansion method through humanized and intelligent foreign trade software functions to achieve proactive customer acquisition and accurate marketing.

Since it is used to develop new customers, "what functions foreign trade software has" is very crucial.

Let's learn about it together.

1. Intelligent Customer Search

Innovation has been made in the traditional way of finding customers by climbing over the wall and constantly changing IP addresses. Without climbing over the wall, it is possible to deeply explore the contact information of key buyers for high-quality procurement based on big data collection and AI artificial intelligence algorithm technology. At the same time, according to the set search criteria/keywords/search scope, data is automatically searched from more than 200 countries and regions around the world, and duplication is automatically eliminated. Just enter the product name, and tens of thousands of accurate overseas customers can be found at one time!

2. One Stop Customer Management

From developing new customers - customer tracking - customer transactions, how to conduct one-stop customer management is also a science. The foreign trade software data search platform can save newly developed customers with one click, establish an enterprise level customer resource library, record customer contact time and contact information, customize labels based on customer conditions, and track in real time. At the same time, customers who have not been followed up by salespersons in a timely manner are included in the "high seas" to ensure that each customer is promptly and effectively followed up. The formation of one-stop customer management not only improves the turnover of enterprise orders, but also provides a good experience for customers.

3. Mail Marketing

Many foreign trade salespeople use private or corporate email to send marketing emails. Due to the strict sending restrictions imposed by the email service provider on a single IP address, emails that are sent excessively can be blocked. The platform has a large number of high-quality IP resources and adopts a multiple IP cyclic transmission mechanism, which effectively avoids the upper limit of mass email and improves the delivery rate of mass email; At the same time, due to the limited network communication resources between countries, the sending speed of mass email has always been a problem. Therefore, the platform needs to strengthen server stability to solve the problem of poor or even impossible sending speed caused by low regional network differences, and to a great extent, ensure the sending speed of mass email.

4. Unified management of multiple accounts

Enterprises assign salesperson tasks based on regions and products, and multiple salespersons conduct customer development work at the same time, which can be used online at the same time. Supervisors can use WeChat or software to monitor the work progress of salespeople in real time, ensuring that customers are not lost and employees do not make private orders. There will be no duplicate data between accounts, avoiding different business representatives from contacting the same customer, and preventing business representatives from "crashing".

Have you understood the functions of these foreign trade software? Professional things should be handed over to professional software to keep you away from the trouble of finding customers!