General

In order to help export enterprises better cope with the risks and challenges of the current domestic and foreign environment, and to assist international trade export enterprises in stabilizing foreign trade and promoting development, Hui'an County Taxation Bureau has continuously improved the level of export tax rebate facilitation and intelligent services, multi-dimensional release of tax rebate dividends, improve the quality and efficiency of the tax business environment, and boost the better and more stable development of the foreign trade industry within its jurisdiction.

"Efficiency" is eye-catching, with multiple measures and excellent service

"The service provided by Hui'an tax officers is very awesome. It takes less than 3 days on average from the time when the tax refund application is submitted to the time when the tax refund is received, and the tax refund fund that is received quickly greatly reduces the financial burden of the enterprise!" said Mr. Chen, the person in charge of Quanzhou Meirui Investment Development Co., Ltd.

Relying on the platform of the Electronic Tax Bureau, Huian Taxation adopts a "self-service+manual" dual line service model to expand the international trade export tax refund (exemption) reminder service, fully leveraging the convenient advantages of the integrated intelligent export tax refund three-dimensional service of "remote help for tax matters - one screen second assistance - online hotline response", and adopting manual consultation modes such as telephone explanation, video remote guidance, and SMS reminder, Realize "online promotion" and "palm promotion" of export tax rebate policy gift packages. In addition, open up consultation channels such as export tax refund communication groups and export business consultation hotlines, and arrange dedicated personnel to follow up the entire process, effectively solving urgent and difficult issues such as "one centimeter" of policy guidance, "one piece of paper" of tax services, and "one minute" of business flow for enterprises. In 2022, a total of 436 export tax refund (exemption) business reminders were pushed through the online platform.

"We have established a rapid response mechanism for export tax rebate, with the business unit as the center, 8 tax source management branches as the linkage, and 56 business backbones as the tentacles, to form a '1+8+40' three-level service grid, and effectively carry out export tax rebate management services." Introduction by the relevant person in charge of the business unit of Hui'an County Tax Bureau.

The word "fast" adds luster, and tax refund increases speed and stability

In recent years, the Hui'an County Tax Bureau has comprehensively implemented the "paperless" declaration of export tax rebates. In 2022, a total of 343 export enterprises successfully declared export tax rebates (exemptions) of over 2 billion yuan through channels such as the electronic tax bureau, achieving 100% full coverage of paperless declarations, and achieving a "acceleration" of tax rebates through paperless reporting throughout the process.

Hui'an County Jiangnan Knitting Fashion Co., Ltd. is a production oriented export enterprise in Hui'an, classified and managed as a Class I export enterprise. The tax department has established a "one to one" service key enterprise contact system to provide Class I export enterprises with green tax channels, optimize business flow awareness, and ensure the timely completion of tax refund declarations.

"During the export tax refund declaration process, whether it is difficult to implement policies or system operations, you can directly consult the tax department online, which is intuitive and convenient!" said Mr. Wang, the financial director of Hui'an County Jiangnan Knitting Fashion Co., Ltd.

It is reported that Huian Tax has established and improved a "credit+risk" classified management model to provide six service items for international trade export enterprises with high levels of classified management, including "quick response" for tax related appeals, "online handling" for tax related businesses, and "full time point" for determining process matters, as well as eight implementation measures such as door-to-door delivery of tickets, on-site verification, "tolerance handling", and electronic document filing, Export enterprises with high levels of classified management can fully enjoy the dividend of integrity. Up to now, the average time for normal export tax refund (exemption) for 240 Class I and Class II export enterprises in the jurisdiction has been compressed to 2.31 working days, and the number of data items required to be filled in various declaration forms has been reduced by about 30%.

Empowered by the word "number", a new business form of export trade services

Huian Tax uses "number" as a bridge to carry out customized services for new forms of international trade. Through data integration in the Jinsan system, focus on cross-border e-commerce, market procurement trade, and other new forms of foreign trade within the jurisdiction, continuously increase support for new forms of international trade, and actively cultivate new growth points for foreign trade. Innovate the "personalized service team" model, organize the "three division" talents, import and export management, international tax and other business backbones within the bureau to form a "personalized service team", organize and classify policies for cross-border e-commerce, market procurement, and personalized guidance on preferential policies for new forms of foreign trade. In 2022, new forms and models of foreign trade achieved unprecedented development, with exports of 1.127 billion yuan through cross-border e-commerce and 1.587 billion yuan through market procurement trade.

In addition, it actively promotes information sharing in conjunction with departments such as customs and commerce, providing policy guidance to export enterprises in a "one-stop" manner, and forming an export tax refund service model of "information sharing, departmental cooperation, and public participation.". In 2022, Hui'an County Tax Bureau and the County Industrial Informatization and Commerce Bureau will establish an information interaction mechanism to jointly establish 5 key contact enterprises; Three foreign trade practical training sessions were held in conjunction with departments such as Commerce, Customs, CCPIT, Foreign Trade Administration, and People's Property Insurance, with 312 foreign trade enterprises participating.