General

For foreign traders, they sometimes receive a lot of foreign trade inquiries, but it is also common that the foreign trade market is uneven, with mixed fish and dragons, and foreign trade inquiries are in chaos. Effective foreign trade personnel should learn to identify genuine and fake inquiries in order to improve their work efficiency. Here are five key points for identifying genuine and fake foreign trade inquiries:

1. Identify with IP address

Right click on the received message and select Properties - Details. In it, you will see several IP addresses, and then query the area to which the IP belongs. You can go to the website and enter the IP address to know the area to which it belongs.

2. Judging by the title of the inquiry

In inquiry emails, the title is the content we see at first glance, so we can also distinguish the authenticity by judging the title. If the title of an inquiry is at first glance irrelevant to our product or a naked advertisement, we can directly remove them from the email. In addition, by looking at the email title, we can also see whether the buyer is making inquiries in groups or individually.

3. Judging by the delivery time

Look at the time of the email sent by the customer, and determine the time of the email sent by the customer based on the time difference. For example, there is basically a problem with the email sent from the German IP address at 8 or 9 am.

4. Identify through the contact information in the inquiry

Check whether the customer has left detailed contact information in the email. If there is a website address, detailed phone number, fax address, etc., it is generally more reliable; If the information is incomplete, you can inquire about their contact information. If you suspect there is a problem, you can send a fax or phone to inquire. Calling a customer will make them feel that you value them, even if it simply means receiving their inquiry.

5. Analyze the inquiry content to determine

If there are specific specifications and detailed requirements, such customers are more valuable; If you simply ask for a sample price list or the like in general, the value is lower.

Although foreign trade inquiries can be genuine or fake, they are better than none, so every inquiry should be taken seriously and responded to. How to increase the amount of customer inquiries? In addition to the customer management system, it is also a good choice to obtain foreign trade inquiries through Huacheng Creative Smart Guest Inquiry Express. Foreign traders can select inquiries that match their products more closely through the inquiry content, relevant categories, and source countries in the open sea, and add them as their own customers. The contact phone number and email address of the buyer are displayed, and it is very simple and convenient to focus on follow-up.