General

For foreign trade enterprises, foreign trade customer management software is a tool to assist in enterprise management and customer development. Only if this product can meet your needs and help enterprises solve problems, is it a reliable foreign trade software.

In today's software market, foreign trade software is a mix of good and bad products, and high-quality and inferior products are mixed together. How to select a suitable foreign trade software for foreign trade enterprises has become a time-consuming task. So, which foreign trade customer management software is good? Is there any good way to identify the quality of foreign trade software? This is a problem.

Enterprises need to consider the following issues when choosing which foreign trade customer management software is good:

1、 Product after-sales

The after-sales service of foreign trade software includes after-sales service (after-sales problem solving process, software maintenance, software optimization and upgrading); Foreign trade software is not a one-time consumer product, it is a continuous product. Only when a software service provider can maintain the software and upgrade the software in real time can it be a reliable software service provider, and this is one of the main issues that foreign trade enterprises must first consider when using foreign trade software.

Therefore, when choosing foreign trade software, enterprises must choose a software service provider with sufficient strength and good reputation.

2、 Product Use

Before purchasing foreign trade software, foreign trade enterprises must first experience and try the software. Only during the experience process can you clearly know whether the software can meet your needs. After purchasing, professional product consultants or customer service personnel are required to explain and demonstrate the use of the software. At the same time, if there are any use or other problems during the use process, specialized customer service or after-sales personnel are required to solve them, The faster the response, the better. A good software service will provide good after-sales service.

3、 Choose foreign trade software with a wide audience

Most foreign trade enterprises are faced with problems such as a lack of inquiries, high unit prices for inquiries, and a single inquiry channel. The desired foreign trade software is one that can concurrently develop customers, manage customers, track customers through communication, and preferably be compatible with some common foreign trade tools, such as translation, email validity inquiry, world time, and exchange rates.

For example, Huacheng Chuangzhi Foreign Trade Software can develop customers, manage customers, communicate overseas, summarize and display data after precipitation. Of course, there are many commonly used foreign trade tools for foreign traders!

Foreign trade management software can promote companies to make more scientific decisions in product sales, supplier cooperation, salesperson rewards and punishments, company development direction, strategic adjustment, and other aspects by intelligently analyzing data from different dimensions such as suppliers, customers, salespeople, and products.