General

For foreign traders, the first thing every day is for them to check their emails to see if they have received any inquiries, and whether their key customers have sent us emails, and start replying to them. At this time, a good email marketing system and foreign trade software are indispensable. I believe that a good email system must meet the following points:

Open the system to see the receiving information at the first time. Information timeliness, that is, synchronization, cannot be delayed;

Email editing: Whether the editing of emails is efficient, whether the edited emails are typeset incorrectly, and whether errors can occur in other languages such as English, making it difficult for customers to understand. This is terrible;

Email arrival rate and email arrival rate are a headache issue. Sometimes when a very important email is sent out, if the customer does not respond, they constantly ponder whether the customer has not received it or is thinking. Now this issue can be solved through the Huacheng Chuangzhi Foreign Trade Software System, which can track whether the customer has received the email, whether it has been opened, and even the number and location of opening can be seen. After that, Can clarify the results of the email, whether the customer is interested, and can have some planning for the follow-up work;

Send emails separately (group posting and single display). For example, if I am going to the United States for a business trip this month, I will send emails to all American customers in my customer system. For key customers, I can focus on tracking them;

The second thing is customer tracking, especially for Category A customers. As noted, customers who need to be tracked today should quote, and those who need to call should call. Therefore, the foreign trade software customer management system is used. The customer management system is also one of the most widely used systems for foreign trade personnel, and the following points must be met:;

1. Remind customers who are about to fall into the open sea. For salespeople, it is absolutely not allowed to let Category A customers fall into the open sea;

2. Is it convenient to screen grades? For example, if I screen my Category A customers, it is also good for an excellent salesperson to allocate time well. For example, putting more energy on Category A and B customers can make work more efficient;

3. Classification by country and region;

The third thing: If the customer to be followed up needs to make a phone call, ask the customer to make a follow-up call;

When it comes to making phone calls, there are two main concerns:

There will be a language barrier in terms of sound quality. If the sound quality is not awesome, it will be the scene of an accident, so the clear sound quality must be guaranteed;

Prices are cheap, there is no way to control costs, and there are few wealthy fools who take risks;

It would be better if you could dial directly with one touch in customer management without having to manually dial, which not only wastes time but is also prone to errors;

Call records are stored in real time. Once a call is made, there are inevitably individual points that were not fully understood at the time. It would be great to listen to the recording again.

For foreign traders, there are many foreign trade software needs, and everyone will feel a crash when using them. Who knows how many software is open at the same time, including Google Translator, World Map, local time, time difference, exchange rate, and so on. Computer cards are deadly. At this time, I dream of having a system that integrates all foreign trade software, so that my foreign trade work is much more efficient, and I can send and receive emails in the system Add social software such as following up customers, making phone calls, PI quotes, online contracts, embedding Facebook, whatsapp, Twitter, LinkedIn, etc., allowing you to make phone calls in the system, and integrating other commonly used small tools for foreign trade;

Currently, Huacheng Chuangzhi Foreign Trade Software has launched an intelligent customer acquisition system based on the pain points and needs of the current industry, which can address various needs of foreign traders. Help foreign traders save time and improve work efficiency.