General

Everyone engaged in foreign trade knows that the most critical way to succeed in foreign trade is to find customers, which is the most crucial point in all jobs. However, many people often find few customers after a busy day, so more and more foreign trade enterprises are turning their attention to foreign trade software to help them manage and retain customers. So what are the benefits of foreign trade software for enterprises?

1. Process:

Through foreign trade software, it can very well help enterprises sort out processes and help enterprises standardize management. The main management module is to manage transaction quotes, sales orders, purchase orders, shipments, documents, receipts and payments, write off, and tax refunds, as well as query, statistics, and analyze various business data. It can clearly understand the customer's stage and product needs, and facilitate customer follow-up, avoiding the phenomenon of information omission caused by sales negligence.

2. Develop new customers

The lack of customer inquiries has always been a headache for many foreign trade enterprises. Through the foreign trade software customer development system, it is easy and simple for enterprises to develop new foreign trade customers. Huacheng Chuangzhi Foreign Trade Software can enable buyers to proactively find you: provide foreign trade enterprises with accurate customer resources, discard common exaggerated indicators on the market, and only use inquiry data as a standard to help foreign trade enterprises solve the current situation of low inquiry volume, high customer acquisition costs, and uneven inquiry quality.

3. Mail Management and Tracking

Many foreign trade companies encounter a problem where several people in a customer company are using email to follow up. As a result, after the customer completes the transaction, the ownership of the commission is not clear, and the quotations between foreign trade salesmen may vary. Therefore, in terms of customer, email management, and tracking, a foreign trade software can easily solve the problem. Through Huacheng Chuangzhi Intelligent CRM, we can access all links such as inquiry, customer follow-up, customer grading, products, quotations, and complete customer upload and import functions; Customer label setting, repeated filtering to prevent collisions; Quick query based on multiple conditions, with clear status at a glance; Record every customer follow-up, email, etc. Make corporate customer management clear.

4. Data analysis

The customer analysis function of foreign trade software is also excellent. It has professional statistical analysis of business data, and reports can be viewed and output at any time. If foreign trade salesmen are required to search and operate one by one, it takes too much time. Foreign trade software can save a lot of time. Make work more efficient.

Therefore, for foreign trade enterprises, using foreign trade software can not only help them solve customer management, customer follow-up, and customer marketing issues, but also comprehensively control the sales process through the inquiry+CRM, communication+CRM, and big data+CRM models, achieving systematic management of sales personnel, which will promote the further development of the enterprise.