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How does foreign trade management software manage emails?

2023-04-07

How does foreign trade management software manage emails? Foreign trade management software has many functions, such as customer management, order management, procurement management, and email management. Among them, email management is quite important. When contacting customers, foreign trade personnel can communicate without phone calls or SNS communication, but there is absolutely no need for email communication. So how does foreign trade management software manage emails? Let's give you a specific introduction below.

1. Can be tracked. This function is a mandatory feature for managing emails in foreign trade management software. After an email is sent, everyone wants to know if the customer will receive it, if it will be opened, where it will be opened, and if they have seen any attachments. This software can track emails, allowing foreign trade personnel to timely understand the customer's viewing of emails, in order to better grasp business opportunities and improve transaction rates.

2. Centralized storage and management of messages. Email is an important tool for communication between foreign trade companies and customers, so it is necessary for us to save these emails for future reference. This management software can centrally store and manage various types of emails, including company emails and customer emails. It can archive customer emails, making it easy to manage foreign trade customers.

3. Intelligent reminder, sent on a regular basis. After sending an email to a customer, if the customer has a reply, the software can remind them in a timely manner, allowing everyone to view the customer's reply email in a timely manner; At the same time, we can also set a time for sending emails, so that customers can receive them at the appropriate time.

The above introduces the issue of how foreign trade management software manages emails. This software has many functions in email management. It can not only track emails and keep everyone updated on their viewing status, but also send emails on a regular basis.


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