General

Everyone engaged in foreign trade knows that the most crucial way to succeed in foreign trade is to find customers, which is the most crucial point in all jobs. But many people often struggle to find a few customers after a busy day, so more and more foreign trade enterprises are turning their attention to foreign trade software to help them manage and retain customers. So what are the benefits of foreign trade software for enterprises?

1. In terms of process:

Through foreign trade software, it can effectively help enterprises sort out processes and standardize management. The main management module is to manage transaction quotations, sales orders, purchase orders, shipments, documents, receipts and payments, verification, tax refunds, and other business processes, and to query, analyze, and analyze various business data. It can provide a clear understanding of the customer's stage and product needs, which facilitates customer follow-up and avoids information omissions caused by sales negligence.

2. Developing new customers

The lack of customer inquiries has always been a headache for many foreign trade enterprises. Through the foreign trade software customer development system, it is easy and simple for enterprises to develop new foreign trade customers. Huacheng Chuangzhi Foreign Trade Software allows buyers to proactively find you: provide accurate customer resources for foreign trade enterprises, discard common exaggerated indicators on the market, and use inquiry data as the standard to help foreign trade enterprises solve the problems of low inquiry volume, high customer acquisition costs, and uneven inquiry quality.

3. Email Management and Tracking

Many foreign trade companies encounter a problem where several people within a customer company are following up through email. However, after the customer completes the transaction, the ownership of the commission is unclear, and there may be differences in quotes between foreign trade salespeople. Therefore, in terms of customer, email management, and tracking, having a foreign trade software can easily solve the problem. Through Huacheng Chuangzhi Intelligent CRM, we can connect all links such as inquiries, customer follow-up, customer grading, products, quotations, and improve customer upload and import functions; Customer label setting, repeated filtering to prevent collisions; Multiple conditions for quick query, with clear status at a glance; Record every customer follow-up, email correspondence, etc. Make company customer management clearer and clearer.

4. Data analysis

The customer analysis function of foreign trade software is also excellent, with professional business data statistics and analysis. Reports can be viewed and output at any time. If foreign trade salespeople need to search and operate one by one, it will take too much time. By using foreign trade software, a lot of time can be saved. Make work more efficient.

Therefore, for foreign trade enterprises, using foreign trade software can not only help them solve customer management, customer follow-up, and customer marketing problems, but also comprehensively control the sales process through inquiry+CRM, communication+CRM, big data+CRM models, and achieve systematic management of sales personnel, which will enhance the further development of the enterprise.