9 Good Foreign Trade Habits to Help You Win Foreign Trade Orders! With the increasing competition in the foreign trade market, the homogenization of foreign trade products is becoming increasingly severe. Many times, the advantages of products can no longer be an absolute factor in winning orders. At this point, if we want to find a way out in foreign trade competition, we must pay more attention to details and quality than others.
Customers are God. As long as we provide the utmost in detail and service, the product quality itself is also in place, and we trust our customers, we will reap more foreign trade orders.
So, how can we cultivate detailed habits and optimize our work?
1、 Be diligent in communication
In foreign trade, if you are idle and flustered, it can only prove that you have no foreign trade orders. You can work overtime if necessary at night, track the status of foreign trade orders, and develop one more customer. When appropriate, you can also communicate with customers more, connect with them, and deepen their impression of you.
2、 Language has emotions
Take every inquiry and email seriously, and never handle them carelessly or perfunctorily. Words also have emotions and can convey emotions to the other party, otherwise no customer would consider placing an order just because of a warm word; There will also be no customers, and if you don't agree, there will be no news, so remember to reply with genuine words.
3、 Information needs to be archived
Create a document for each customer, and save the contact information and transmitted files. Create two new sub folders for each customer document, named Received Mail and Sent Mail. At the same time, the received emails should be exported regularly.
4、 Archived and recorded
Go to major B2B websites every day to check information, update products, and record every inquiry received. Important information includes: the customer's name, phone number, company name, and other relevant information. It is best to keep this information in a notebook or record it in Word and print it out for archiving. You should remember that not succeeding once does not mean that the next product customer is also not interested, so it is important to record everything.
5、 Reply and analyze first
Carefully analyze the inquiry, don't rush to reply, use search engines such as Google to first understand the other party's company and some relevant information, and check the time zone of the other party's country. The so-called knowing oneself and the enemy is invincible in all battles. Only by fully understanding customer information and providing targeted responses can we achieve the optimal results.
6、 Tracking Mo Dayi
The samples sent out should be tracked in a timely manner, and customers can be contacted in a planned manner to collect feedback information from customers at any time and keep records. Find out which customer is primarily interested in which products I have in hand, and proactively introduce them to them the next time they have new products, in order to find business opportunities and connect with them. It is important to remember that while grasping customer relationships, we should also do a good job in customer tracking. Don't let the samples sent out float.
7、 Learn from experience when facing difficulties
Share and communicate more, see what problems others have encountered and how to solve them. Write down what you don't know, in case you encounter them in the future and become lost. At the same time, you can also make more friends with your peers, and if necessary, I believe they can also provide some reference suggestions. Only by communicating and sharing more can one continuously grow.
8、 Language is a tool
In your spare time, you should learn more English. English is a tool for doing foreign trade. To become a successful foreign trade salesperson, you must be good at English. In addition to English being a necessary tool language, if the market requires it, you can also explore some small languages.
9、 Explore new goals
Every day, you must set a goal for yourself, accumulate new customers day by day, find as much customer information as possible, and then add it. Quantitative change affects qualitative change, and with sufficient customer information, it is possible to achieve more transactions. Of course, it is necessary to classify customers well and prioritize focusing on those key customers.