General

The main function of foreign trade software is to manage foreign trade customers and businesses. For enterprises with a certain scale, even small enterprises, foreign trade software is not only necessary for customer management, but also a sharp tool to improve management efficiency.

Firstly, foreign trade software helps enterprises backup customer resources. Undoubtedly, customer resources are the core competitiveness of foreign trade enterprises, and customer backup is very important. However, it is inevitable that people come and go in the foreign trade industry, and the flow of personnel often leads to the interruption of customer contact. Close contact with customers is the foundation of order formation. Although it is inevitable that customer relationships may be affected due to employee changes, having good customer backups can at least ensure that customer contact records can be preserved and the company's business development has continuity.

Secondly, foreign trade software can help enterprises better follow up and manage customers. Although ERP and other systems have customer management modules, foreign trade CRM can better manage and follow up with customers, especially with more professional optimization for the development and follow-up of foreign trade customers. A good foreign trade management software can help sales personnel manage the frequency of customer follow-up, connect order tracking and customer contact, so that sales personnel can better serve customers and improve work efficiency.

Thirdly, the quotation, PI, and order system of foreign trade software can record the sales process, avoiding the trouble of folder management. The records of long-term customer follow-up can be clearly queried, saving work time and making customer follow-up more convenient and efficient. At the same time, it can achieve real-time updates of sales data, reducing internal efficiency. In addition, foreign trade software can also achieve functions such as payment management, acquisition of unfamiliar customers, and email management.