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How to activate old customers who have not placed orders for a long time? Huacheng Foreign Trade Sof

2023-04-20

Old customers who used to collaborate with you would place another batch of orders with you every peak season. Unexpectedly, there has been no news in the past few months, and sending messages and greetings is just a simple reply. Is it possible to find a better supplier. What should we do to deal with this situation and what can we do to reignite the desire of old customers to place orders? The summary of Huacheng Foreign Trade Software is as follows:

1. Promote through exhibitions

Nowadays, overseas offline exhibitions are in full swing, and you can use the exhibition to invite local customers to the booth to see your company's new products and negotiate face-to-face.

Many foreign exhibitors prefer to be able to see or touch the texture of their products, so if you send an email invitation in advance, many customers will go offline with the purpose of cooperation.

Of course, it's okay not to go, but at least it deepened his impression of your company. Enterprises participating in exhibitions are not just seeking orders, but also informing customers that the company's strength remains strong and its products are constantly innovating, greatly enhancing their trust in you.

2. New product recommendation+customer review

Continuously develop products that meet market needs and recommend them to customers.

If you have nothing to do, go to the customer's website to check their latest needs or feedback and complaints from users about existing products. Being able to defeat opponents and help customers solve their headache problems eliminates the need for customers to come and place orders with you.

If a customer has a high sales volume for a certain style of product, you can try to negotiate with the customer and offer price discounts while ensuring quality. However, remember not to lower the price to attract customers if the quantity is small, as the gain outweighs the loss.

3. Using stimulating measures to motivate customers to place orders

A product will definitely have different customers to purchase, and competitors will always exist. You can organize a list of information about the customer's peers, good reviews of your product, and market feedback, preferably supported by data, so that customers can intuitively understand the sales situation of your product in the market and the ordering situation of peers.

Some customers will naturally have a comparison when they see it, and there is a mentality in market competition. When they see that their peers are using it, they will subconsciously believe that this product must have some advantages; When you see good market feedback, you will definitely feel that the quality of the product is reliable, just like when we buy things on Taobao, we will pay attention to the evaluation. The same principle applies to product trading.

Huacheng Chuangzhi Foreign Trade Software is a self-developed big data precision marketing platform that covers over 3.2 million product information from over 6 million potential purchasers in 193 countries and regions worldwide, providing two-way services to global customers. Huacheng Chuangzhi Foreign Trade Software includes global import and export international traders, logistics companies, manufacturers, research institutions, cross-border e-commerce, and investment banks, covering chemical, mechanical, automotive, medical equipment, fiber optic cables Laser and other various types of national economy industries, with multiple modules freely switched, foreign trade email sending breaks through the blockade, and inquiry replies are not missed. Huacheng Chuangzhi Foreign Trade Software has effectively solved many customer acquisition and marketing problems for foreign trade enterprises. Huacheng Chuangzhi Foreign Trade Software makes it easy for foreign trade friends to do foreign trade!


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