General

How to solve the problem of low conversion due to a large number of foreign trade inquiries? To improve the forwarding rate of foreign trade inquiries, one should first learn more about the customer's company, then learn to think in a different way, and then quote prices that are not too high and in line with market conditions. Finally, reply to customers in a timely manner.

To improve the forwarding rate of foreign trade inquiries, one should first learn more about the customer's company, then learn to think in a different way, and then quote prices that are not too high and in line with market conditions. Finally, reply to customers in a timely manner.

1. After receiving a foreign trade inquiry, you can learn about the inquiry company's situation, recent business status, etc. through Google, Baidu, etc. Before replying to the customer, make necessary preparations;

2. Learn to think from a different perspective. Do you think customers just want to split their quotations? You need to introduce the advantages of your product compared to other products, which is often an important reason for customers' foreign trade inquiries;

3. When quoting, do not feel that you should first quote a high point and then leave room for bargaining. The quotation should still be in line with the market situation;

4. The time for responding to foreign trade inquiries is also important, as it varies from country to country. European customers must return before 3pm, while American customers must reply before you leave work. For Hong Kong, Taiwan, and South Korea, it is best to reply to their foreign trade inquiries within 2 hours.