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Classification of Foreign Trade Software

2023-04-23

Foreign trade software has blossomed everywhere with the development of China's foreign trade. For enterprises, the reasons for using foreign trade software include business demands brought about by customer management and backup, management demands brought about by increased personnel and complex business processes, and customer development demands brought about by expanding customer acquisition channels. So what are the types of foreign trade software?

According to the deployment method, foreign trade software is divided into SaaS mode (cloud server centralized deployment) and lifelong version (local server deployment). According to the architecture, it is divided into two categories: BS (browser operating side) and CS (client operating side), with some software supporting both types. According to the platform, foreign trade software has third-party applications targeting Windows computers, Android phones, Apple phones, and Mac computers, as well as enterprise WeChat, DingTalk, and other platforms. Whether it's SaaS mode, local deployment, BS or CS, enterprises should choose the approach that suits them. Of course, if multiple modes can be supported, users can reduce selection barriers and focus more on the functions of the foreign trade software itself. According to the purpose, foreign trade software is divided into foreign trade customer management software (CRM), foreign trade customer development software, and foreign trade ERP software (foreign trade management software). Foreign trade customer management software focuses on customer management as its core requirement, aiming to promote the backup and flow of customer resources within the company, improve user experience, and manage customer lifecycle. Foreign trade customer development software, including customs data acquisition, full network contact mining, foreign trade email group sending software, social media software, and so on. The foreign trade ERP software is different from the general ERP software. According to the characteristics of foreign trade business, it meets the demands of business process management, sales data management, order profit accounting, etc. With the development of foreign trade software, there is a trend of integration among various types of software. For users of foreign trade enterprises, this is beneficial for breaking the data silos between the sales and business ends, and reducing repetitive work in the intermediate process. The customer resources obtained from the foreign trade customer development software can be directly imported into the foreign trade customer management software. The customers in the foreign trade CRM can be used as data sources for foreign trade import, sales, and inventory, and sales data can be displayed in the customer management.


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