As a foreign trade business personnel, one should understand and master various techniques for promoting customer approval. Here are some clapping techniques commonly used by foreign trade professionals. Since you have reached an agreement with the customer and believe that the products you provide can meet their needs, you should seize the opportunity to adopt various methods to promote transactions and obtain foreign trade orders.
First: Selection method
Use the following questioning methods to give your customers a choice - either one indicates that they agree to purchase your product or service. Do you think it's better to deliver on Wednesday or Thursday? "" LC or D/P? "" Do you want the red one or the yellow one
Second: Consultation Method
Sometimes we are not sure if we should solicit orders from customers, and we may not be sure if we have correctly observed their purchase signals. In these situations, it is best to use the solicitation method:
Peter, do you think this service can solve your delivery difficulties? "" Do you think it will be beneficial for your company? "" If we can solve the problem with this color material, Peter, do you think it has solved your company's problem? "This method allows you to detect the depth of water and solicit customer orders in an environment without much pressure. Of course, if you can get a positive response, then you can fill out the order. You don't need to dwell on how to close the deal again. Like sales in any other field, the more you talk, the more likely you are to lose foreign trade orders.
Third: Summary method
Through the summary method, the main purpose is to summarize the services that the customer will receive, but to end the conversation by asking a smaller question or multiple-choice question. Peter, we both agree to use large packaging. Do you think we should send 20 boxes or 50 boxes first
Fourth: Start with a small problem
Starting from a smaller issue to end the negotiation is asking your client to make a smaller decision, rather than making important decisions all at once, such as asking them to answer questions such as' Are you ready to place an order? '. The question raised should be: "Which day do you think is the best delivery date?" "What color do you prefer for the first batch of goods?" "Where do you want to assemble it
Fifth: Suspense Method
Peter, prices will rise at any time. If you take action now, I will guarantee that this batch of orders will still be charged at the current price. After these steps, although you have already received a foreign trade order, do not be complacent, let alone have a "I won, the customer lost" perspective. Do not say, "Thank you for your order, I really appreciate it
Sixth: Direct method
Direct legal consultation means using a simple statement or question to directly solicit an order, "Peter, then I will place the order for you." "Peter, then I will write down the specifications of the goods
Seventh: Urging Law
Peter, the demand for this product is very high. If you don't place an order immediately, I can't guarantee that it will be available when you need it
We have actually just completed a complete negotiation process with the client. Our product and service introductions are tailored to the needs of our customers, who are very happy to have purchased something that meets their needs. If we only thank them for their foreign trade orders, it is likely to highlight the fact that we have successfully sold our customers, rather than the customers making their own purchase decisions.