General

What are the advantages of using foreign trade software

1. Customer organization

Q: How do you usually manage customers? Will there be a dedicated form? How long is the typical business supervision cycle?

A: The purpose of organizing customers is to follow up with them more efficiently, and salespeople initially rejected it because they didn't know that small customer organization could bring them twice the result with half the effort.

So the first thing to tell them is what the purpose of doing this is? Secondly, how to organize it?

Customers can be classified by level: transaction customers, sample customers, 3A key customers, high intention customers, prospective customers, junior customers, and small customers;

Customer nature is classified according to: user, trader (distributor/distributor/retailer), etc;

The company strictly unifies standards, prepares customer forms, and imports them into the customer software. Later, new customers are also entered into the software according to this standard, and the forms are synchronized with the software. The advantage of the forms is that they are clear and intuitive at a glance; Another thing is that Excel's filtering function is particularly excellent, which can quickly filter out customers of the same country, nature, and category.

The advantages of foreign trade software are that it is systematic, detailed, standardized, and can check emails, avoid customer conflicts and follow up, as well as statistical analysis functions. Therefore, the best approach is to use tables+customer software+28 rule follow-up+business supervisor supervision and inspection, which can be very efficient in following up with good customers.

2. Foreign trade software

Q: Do you think foreign trade software is necessary? After our software was installed, we did not strictly follow the entry process. We have four salespeople, but the products are miscellaneous. I did not install the software on my product, but the customer did. If a customer comes in, our business will still be humble to each other, and I feel a bit tempted to give up.

A: If there are many customers, it is necessary. Foreign trade software is still helpful in preventing customer conflicts, better maintaining customers, managing company customer resources, and improving quotation efficiency.

At the beginning, salespeople will definitely not adapt and can only strictly follow, for example, if they don't record, they won't be counted as your customers. From a company management perspective, software management is necessary. In the early stage of using foreign trade software, it is necessary to communicate well, conduct more testing and research, and involve salespeople to identify problems, otherwise it will not be fully effective in the later stage.