General

I don't know what kind of software supplier to choose for foreign trade software, can you rest assured of your service? Here, I would like to share with you several major projects that have been completed and accepted. The problems and experiences encountered are for your reference, helping you avoid pitfalls and lightning protection, and making foreign trade software more smooth in the project implementation process.

Every foreign trade company has a dedicated manager when starting software installation projects. During the delivery process of foreign trade software projects, they need to assume two roles in intermediate communication: maintaining communication with customers and bridging the gap between customers and software suppliers; The first person responsible for communicating and adjusting requirements with technical personnel within the project team. However, due to inconsistent understanding of the same requirement between customers and technology, it may occur that the customer's requirement project cannot be completed, or the products produced by the project do not meet the customer's ideas, etc. Excessive communication time is spent, resulting in the entire project being unable to be delivered on time.

Why does this happen? Based on the experience of multiple acceptance projects of large, small, and large sizes, the following factors have been analyzed and summarized:

Factor 1: The project manager has no experience. A foreign trade software project is most afraid of encountering an inexperienced project manager. After confirming the requirements with the customer, not actively communicating the details with the customer and blindly focusing on development and implementation is basically a common problem for most inexperienced project managers. Reduce or avoid communication with customers to avoid temporary increase in demand, as it may affect project delivery time. After such a series of operations, in the mid-term delivery, the presentation of software functions will definitely be far from what the customer initially thought, but in reality, it already includes the functional requirements confirmed by the customer from the beginning.

Due to deviations in understanding and insufficient experience of project managers, technical testers tend to make products more and more biased due to biased information transmission. Therefore, it is necessary to maintain effective communication with customers. By adhering to the initial confirmation of functions without adding additional demand orders, the existing functional requirements will be clearly explained, saving a lot of time for later delivery of foreign trade software.

Factor 2: The detailed rules and nodes are often "verbal". This type of situation often occurs in foreign trade software projects that are understaffed and have short implementation cycles. At the beginning of the implementation of foreign trade software, the nodes in each stage will be planned well, and each stage will also include some more detailed small nodes. Due to the lack of proper explanation records, only "verbal" explanations will be left in the end. For example, on a code prototype, some small details have been optimized and informed about the development of related links. Due to the lack of substantive content such as files being transmitted between them, there may be omissions and deviations in people and information, which can easily lead to disputes in the later stages of the project. Mature software companies have excellent tools and strict processes to standardize behavior in this area, saving everyone time in organizing and ensuring the stable and orderly progress of the entire project.

Factor three: formal review, inadequate implementation. After each project is completed, a review meeting will be held, with the main purpose of analyzing the process from project initiation to completion and summarizing the gains and losses of this project. Including project highlights and shortcomings. To address the shortcomings, it is necessary to delve deeper into the reasons and analyze them, organize and apply solutions to the next project. The summary is to better avoid risks for oneself and customers, so that everyone on the project can self-learning and iterate. This is the advantage of foreign trade software companies with experience in large, small, and multiple projects.