General

The three-level linkage between the Zhejiang Province, Taizhou City, and Wenling City Council for the Promotion of International Trade has helped us solve a thorny international trade payment dispute. Not only did we successfully recover most of the final payment losses, but we also maintained our long-term cooperative relationship with overseas customers. "Speaking of the recent crisis, the person in charge of Taizhou Maotai Electromechanical Co., Ltd. still felt fortunate.

At the end of April, the general manager of Maotai Electromechanical called the commercial legal service hotline of the Wenling Council for the Promotion of International Trade: the company reached a trade contract of over 50000 US dollars with a new Argentine customer. As the goods were about to arrive at the port, the remaining 70% of the contract amount was stolen by hackers halfway through. What about this sudden loss? The enterprise is very anxious.

After receiving emergency assistance, the Council for the Promotion of International Trade in Wenling City immediately requested support from the higher-level Council for the Promotion of International Trade. Experts and staff from the Commercial Law Center of the Provincial Council for the Promotion of International Trade and the Mediation Center of the Taizhou Council for the Promotion of International Trade quickly formed a joint service group and established a WeChat group to understand the background. Originally, the email of Maotai Electromechanical was hacked. The hacker stole the trade information of the enterprise and applied for an email address very similar to that of Maotai Electromechanical Company to engage in international fraud.

In response to this situation, the three-level linkage of the trade promotion system helps enterprises research response plans. Under the guidance of the joint service team, Maotai Electromechanical communicated and negotiated with Argentine customers, pointing out that the main responsibility for the losses caused by hacker intrusion lies with the Argentine company, as it did not fulfill its prudential obligations before payment and did not verify that the designated receiving account of the hacker was not a Chinese account. Legal experts from the Provincial Council for the Promotion of International Trade also assisted in contacting British lawyers to analyze the feasibility of freezing hacker accounts in the UK and conveyed it to Argentine companies, fully expressing China's sincerity in resolving the issue. After multiple rounds of communication, the Argentine client ultimately expressed their willingness to increase the proportion of final payment losses from 30% to 70%. On May 4th, Maotai Electromechanical received the final payment. In just over ten days, the dispute was successfully resolved.

In recent years, the international trade and economic situation has become increasingly complex. In Zhejiang, a major province of foreign trade, foreign-related commercial legal disputes are frequent. This service case is a vivid practice of the Provincial Council for the Promotion of International Trade to escort Zhejiang enterprises in exploring the international trade market.

Go to medical treatment before getting sick. Since the launch of themed education, the provincial trade promotion system has deepened the "big visits, big research, big services, and big problem-solving" activity, delving into foreign economic and trade enterprises, professional markets, and cross-border e-commerce platforms, conducting investigation and research, combining post dispute resolution with pre risk prevention, resolving commercial disputes at the forefront, and helping enterprises better "go global".

Since the beginning of this year, the provincial trade promotion system has provided over 670 foreign-related legal consultations to enterprises through 45 legal service hotlines, involving an amount of 200 million yuan, covering hot topics such as resolving foreign-related commercial disputes, utilizing free trade agreements, responding to economic and trade friction cases, and safeguarding overseas intellectual property rights. "In addition to hotlines, we have also opened WeChat, websites and other channels to serve enterprises." Pan Jiansong, director of the Business Law Center of CCPIT Zhejiang Council, said, for example, relying on the WeChat official account of "CCPIT Zhejiang" with 200000 followers, we have compiled and issued a number of original micro courses such as international trade import and export risk prevention and dispute resolution, overseas exhibition intellectual property protection practice guidelines, and published more than 100 typical cases of commercial mediation across the province through the website, taking multiple measures, Enhance the international trade and economic warning and risk prevention capabilities of small and medium-sized foreign trade enterprises.