10 reminder tips for foreign trade veterans to win foreign trade orders! Engaging in foreign trade exports, there are always many interested buyers, even precision buyers, but ultimately there are no transactions. There are many external reasons (excuses): price issues cannot be discussed, missed sales season postponement plans, stable cooperation with previous suppliers, and currently unwilling to switch suppliers.
If we want to convert potential customers into foreign trade orders, we still need to work hard on foreign trade order forcing techniques. Especially for foreign trade B2B, unlike B2C, which hesitates a little and places foreign trade orders, buyers with orders of hundreds of thousands and millions must follow up before placing orders.
Today, let's take a look at the experience of a 20-year-old foreign trade veteran.
Firstly, we need to clarify two questions:
Why will the purchaser ignore you
1. The quoted price is too high, far from the buyer's target price, and they have eliminated you.
2. He is still comparing prices. Generally, when a purchaser makes an inquiry, they will not only send you one, unless you have a stable cooperative relationship.
3. He is borrowing your quotation to promote products to his buyers. He will only come to you for the products when they have an order.
4. He is not the end user and is waiting for a response from the end user.
Why doesn't the purchaser place an order with you
Some foreign trade newcomers say that customers are always procrastinating, but in fact, it's not the customers who are procrastinating, it's themselves who are procrastinating and not changing. Always waiting for customers to change, is it possible? Business never emphasizes objective reasons. If the customer doesn't sign the order, there must be some areas where they haven't done it properly. Think about it? This is a matter of mindset.
Many times, the purchaser's decision not to cooperate with you is just a fleeting thought. If they cannot seize the opportunity in a timely manner, it is easy to miss the opportunity. To seize the critical opportunity, they must know how to follow orders and force orders.
10 Tips for Expediting Foreign Trade Orders
1. Seize the customer's psychology, think about their thoughts, and be anxious about their urgency. Do you want to know what he is thinking and what he is worried about? What other concerns does he have.
2. Everything is in control, you are the director. Your thinking must be positive, actively guiding customers to turn weaknesses into strengths, and turning unfavorable factors into favorable ones.
3. Solve problems for customers and help them do some things. Be serious and responsible to customers, do practical and good things for them, and make them feel your service and warmth. What can be solved is solved, and what cannot be solved is avoided and the problem is minimized.
4. Conquer customers and promote the spirit of locust sucking and biting. This spirit is not only reflected in working hours, but also in leisure time. It is necessary to be patient, persistent, and persevering, and use your persistence to move customers.
5. Hypothetical transaction method. First, let him participate in our membership service and help him take photos. Signing the form is a smooth process. Alternatively, before signing a foreign trade order, fill out the form first. When the conversation is almost over, say: Let's go through the procedures and don't use too harsh words.
6. Forcing an order is a "half push, half deal" method. With the momentum of swallowing mountains and rivers, we work hard to handle the customer, making them feel an irresistible force.
7. Mysterious and hazy method, "still holding the pipa and half covering the face". Don't tell customers all the benefits and services of the product, it's mysterious and unpredictable, and it arouses strong interest from customers. It's important to assess the situation and be alert and intelligent. To be elegant and eloquent, but also to be just right and stop abruptly.
8. Draw a big cake and ask the client to think about the various benefits I have brought to them. Make him fantasize and make his dreams come true.
9. Give customers some benefits, I mean promotion fees, but they can also be the last resort. We must grasp the customer's heart, how to say it, to whom? Who is the important person, how to give it? Make customers eat comfortably and with peace of mind.
10. Learning to give up, of course, is only temporary, taking retreat as progress. Don't waste too much time on some "old stubborn" people, take your time, just let them not forget you.