In the international trade industry, the most important thing should be customer resource management. Usually, most of the time is spent on maintaining old customers and developing new customers. It is reasonable to have stable customer resources in order to have a stable order volume. Overall, the work in the foreign trade industry is relatively cumbersome. Once bosses are busy, they often overlook the most important thing, which is customer resource control, management, and integration, The turnover of employees in the foreign trade industry is very high. It is difficult to cultivate a skilled employee, but the employee needs to resign due to various reasons, which can have a significant impact on the company. Often, employees have customer information, customer follow-up status, contract progress to what extent, shipment status, and which outstanding payments have not been collected, and so on. When an employee resigns, coordination is needed, This often makes the boss extremely busy.
In some special cases, it is necessary to be defeated by an old employee because the employee has a client in communication and the boss knows which step has been taken. If the boss wants to unify management, they should use foreign trade management software, which can be similar to a factory and unify processes. Whether the old employee resigns for docking or the new employee starts training, the boss can be proficient. Choosing a suitable foreign trade management software for their company is very important.
Customer follow-up management
Customer management is divided into: customer raw data login, customer follow-up progress, internal customer management of the company, open sea customers, and subordinate customers. The boss can check at any time, and the customer follow-up status of each subordinate employee is carried out in an orderly manner.
Product Library Management
For the trade industry, there are often many types and models of products sold externally. With foreign trade management software, it has powerful product library functions and can adapt to a wide range of usage scenarios, effectively managing each product.
Mail Management
Automatically associate customer emails, do not load inquiries, store email correspondence records in a centralized manner, do not lose data during personnel changes, and check subordinate employee emails to keep track of employee business behavior at all times.
Mail Management
In summary, the use of foreign trade management software is very helpful for the development of enterprises, internal personnel management, and customer maintenance. Therefore, more and more enterprises are using Huacheng Chuangzhi's foreign trade management software system to provide excellent services for their own enterprises and make their development better and better.