General

I don't know what kind of software suppliers to trust when choosing foreign trade software? Here, I would like to share with you some of the major projects that have been accepted, and the problems and experiences encountered for your reference, so as to help you avoid lightning and make the foreign trade software more smooth in the process of project implementation.

When each foreign trade company starts to install the software and start the project, there is an exclusive manager. In the process of foreign trade software project delivery, he needs to undertake two roles of intermediate communication: maintaining communication with customers and bridging the gap between customers and software suppliers; The first responsible person in the project team to communicate with the technical personnel and adjust the needs. However, due to the inconsistent understanding of the same demand between the customer and the technology, the customer's demand project can't be completed, or the things produced by the project don't conform to the idea of the customer, etc., and too much time is spent in communication, resulting in the failure of the whole project to be delivered on time. Why does this happen? Xiaozhijun analyzed and summarized the following factors:

Factor 1: the project manager has no experience. For a foreign trade software project, I am most afraid to meet an inexperienced project manager. After confirming the requirements with the customer, they do not actively communicate with the customer about the detailed rules and blindly concentrate on the development and implementation. This is basically a common fault of most inexperienced project managers. Reduce or fail to communicate with customers to avoid temporary increase of customers' demand for fear of affecting the project delivery time. After such a series of operations, at the time of medium-term delivery, the display of foreign trade software functions will be far from what customers initially thought, but in fact it has included the functional requirements confirmed by customers at the beginning. Due to the deviation in understanding and the lack of experience of the project manager, the technical personnel tried to make the product more and more biased under the transmission of biased information. Therefore, it is necessary to maintain effective communication with customers. Under the condition that no additional demand orders are added for the initially confirmed functions, the existing function requirements are clearly explained, saving a lot of time for the subsequent delivery of foreign trade software.

Factor 2: the detailed rules are mostly "oral". This kind of situation often occurs in foreign trade software projects with insufficient staff and short implementation cycle time. At the beginning of the implementation of the foreign trade software, the nodes of each link will be well planned, and each stage will also include some more detailed small nodes. Because the small nodes are not well documented, only "oral" explanations are left. For example, on a code prototype, some small details were optimized and the development of related links was informed. Because there was no transmission of substantive content such as documents, there would be omissions and deviations of people and information in the middle, and it was easy to argue at the later stage of the project. Mature software companies have good tools and strict procedures to regulate behavior in this regard, which can save time for everyone to sort out and ensure the stable and orderly progress of the whole project.

Factor 3: formal review and inadequate implementation. After the completion of each project, a review meeting will be held. The main purpose is to analyze the process from project initiation to completion, and summarize the gains and losses of the project. Including: highlights and deficiencies of the project. In view of the deficiencies, it is necessary to dig into the causes and analyze them, sort out the solutions and apply them to the next project. The purpose of the summary is to better avoid the risks of themselves and customers, so that everyone on the project can learn and iterate by themselves, which is the advantage of software companies with large, small and multi project experience.