General

In foreign trade, we sometimes receive a lot of foreign trade inquiries, but after replying and making a quotation, many of them have no reply. In fact, there are only a few types of buyers in the inquiry, and there should be corresponding judgment basis for different types of buyers.

1. No clear target type

For such foreign trade inquiries, sellers should learn to filter buyers. Write a general e-mail to express that the seller wants to establish a business relationship with him, ask professional questions, and ask them to introduce their professional information more. The seller can also say that the seller has hundreds of products, what functions the seller wants, what market and quantity it mainly aims at, and can't ask too much, only oneortwo; Frankly speaking, it is to collect buyer information and determine the demand. If the buyer is willing to answer, the seller can further follow up. If he does not want to answer, there is no need to communicate.

2. Information gathering type

Some buyers may just enter this new field. They need to know the market, know the products, and get more information as learning. So they will send inquiries to some suppliers.

Features: very professional. After several communications, they will remit money to buy samples, but they will never become buyers of sellers. On the contrary, they may become competitors of sellers.

In response to such foreign trade inquiries, we should grasp the professional scale and try to refuse politely. When the seller replies, the seller can ask the other party what he wants, and then ask him.

3. Ask for sample type

Most buyers in India, the Middle East and Africa require free samples. E-mail communication found that he did not care about price, quality, etc., he only cared about sending samples to him. He insisted on paying for samples and postage, but there was no news.

For this kind of foreign trade inquiry, the seller has been able to be indifferent, so there is no need to be frustrated because the buyer did not reply, causing their own psychological pressure.

4. Competitors

Well prepared, stealing information is the most troublesome.

Features: dressed as a foreign buyer to explore the seller's price, transaction terms and other information, professional inquiry, it is difficult to distinguish; Especially the product department or market department within the enterprise is a kind of research behavior.

This is the most difficult email to reply to, and its source can be identified through network technology. If it is a foreign trade inquiry on the seller's own website, you can find the source IP address of the person who sent the inquiry to the seller through the statistical analysis tool installed on the seller's website, and know whether it is from which region of China; It is also recommended to try to communicate with buyers by telephone through repeated exchanges and experience evaluation. If the other party refuses to provide telephone or fax, nine times out of ten it is a false inquiry.