General

An excellent foreign trade enterprise cannot do without refined customer management, but it will involve a large number of cumbersome processes that consume human and material resources. Rational use of foreign trade software system can effectively improve the frequency of customer interaction, establish a solid customer relationship, and gradually develop potential customers into customer opportunities. What are the advantages of foreign trade software platform? Listen to Xiaobian's share.

Foreign trade software platform can bring three benefits to enterprises.

1. efficient customer management

Customer management is the core function of the foreign trade software platform, which helps enterprises track sales leads more efficiently and avoid blindly following invalid customers. Achieve the goal of shortening the sales cycle and improving the sales order rate. In addition, enterprises can find valuable information such as customer purchase records, communication records, active time, product preferences, etc. in the customer database of CRM system. Further cultivate customer leads to complete secondary purchase and cross selling. The first-class foreign trade software platform is also equipped with AI assistants to prompt appropriate communication methods and call in time.

2. work efficiency has been greatly improved

Employees can quickly access all information about customers by using the foreign trade software platform to meet customers' needs. We can see that the foreign trade software platform is like an information and data hub, constantly improving the work efficiency of all links.

3. escort data security

In business work, there are often a large number of business opportunity information, potential customer information, contract documents and other data that will suffer heavy losses once lost. Storing these information on the foreign trade software platform can protect the data security.