General

In recent years, the rapid development of my country's service outsourcing is an important engine to promote the transformation and upgrading of my country's foreign trade. According to data from the Ministry of Commerce, in the first half of 2022, the value of service outsourcing contracts undertaken by Chinese enterprises was 987.5 billion yuan (the same currency below), and the executed value was 645.4 billion yuan, a year-on-year increase of 12.3% and 14.3% respectively. Among them, the contract value of offshore service outsourcing was 547.3 billion yuan, and the executed value was 360.7 billion yuan, a year-on-year increase of 10.7% and 10.0% respectively.

Lan Qingxin, a professor at the National Institute of Openness and Opening-up at the University of International Business and Economics and deputy dean of the School of International Business and Economics, said that service outsourcing is an important manifestation of the competitiveness of the service industry, and undertaking offshore service outsourcing is an important indicator of my country's service trade exports. Industrial development will not only promote the development of my country's service industry and narrow the deficit in service trade, but also promote the upgrading of the trade structure and promote the coordinated development of trade in goods and trade in services. In addition, in the process of undertaking information technology outsourcing (ITO), business process outsourcing (BPO) and knowledge process outsourcing (KPO) business, Chinese enterprises make full use of digital technology, which will also drive the digital and intelligent transformation of my country's service trade. Upgrading in knowledge-intensive services trade.

From the perspective of business structure, in the first half of the year, the execution value of offshore information technology outsourcing (ITO), business process outsourcing (BPO) and knowledge process outsourcing (KPO) undertaken by Chinese enterprises was 155.3 billion yuan, 64.2 billion yuan and 141.3 billion yuan respectively, a year-on-year increase of They increased by 2.9%, 17.8% and 15.2% respectively. From the perspective of regional distribution, in the first half of the year, the 37 service outsourcing demonstration cities across the country undertook a total of 491.1 billion yuan of offshore service outsourcing contracts, and the executed value was 329.5 billion yuan, an increase of 10.5% and 10.6% year-on-year respectively, accounting for 89.4% and 89.4% of the national total, respectively. 90.9%.

"Under the current complex international and domestic economic situation, the service outsourcing industry is conducive to cultivating new trade formats and new models. my country is building a new dual-cycle development pattern, and service outsourcing is conducive to closer cooperation between my country and the global value chain, and continuous improvement in value The high-end of the chain has risen.” Zhang Jianping, director of the Regional Economic Cooperation Research Center of the Ministry of Commerce Research Institute, said that in the first half of the year, my country’s service outsourcing industry had a relatively good growth momentum, and made new contributions to the country’s stable growth, stable employment and opening to the outside world. : The growth rate is high. Under the current slowdown in the global economy and global trade growth, the amount of service outsourcing contracts undertaken by enterprises and the amount of offshore service outsourcing contracts have increased by more than double digits year-on-year; the structure has been continuously optimized, and information technology solution services , Internet marketing and promotion services, financial back-office services and other offshore service outsourcing businesses have grown rapidly; the industry concentration is relatively high, and the 37 service outsourcing demonstration cities across the country have undertaken a total of 90% of the implementation of offshore service outsourcing.

From the perspective of the international market, in the first half of the year, the executed value of my country's offshore service outsourcing from RCEP member countries was 87.7 billion yuan, a year-on-year increase of 8.9%, accounting for 24.3% of the executed value of China's offshore service outsourcing.

Lan Qingxin believes that the growth of offshore service outsourcing in RCEP countries fully demonstrates the important role of RCEP in promoting the economic cooperation of member states, and also reflects that the content of RCEP-related agreements on service trade will effectively promote the development of service trade among member states. The deepening of cooperation with the service industry has further demonstrated the effect of regional economic integration on promoting globalization, deepening cooperation among countries, and achieving mutual benefit and win-win results. In the future, with the full implementation and advancement of the RCEP agreement, relevant countries will bring more new growth points on the basis of comprehensive cooperation.

The steady development of service outsourcing in my country benefits from multiple factors. In Zhang Jianping's view, the continuous improvement of the quality of human resources in my country, as well as the development of China's economy in the direction of service, the improvement of the development level of the service industry and the expansion of the scale, these make the ability and level of enterprises to complete service outsourcing continue to improve; In recent years, through the pilot free trade zones and free trade agreements, the degree of opening up of my country's service trade has been continuously improved, which has created a good market space for the growth of service outsourcing.

Lan Qingxin said that my country's economy has gradually entered the era of service economy, the development level and potential of the service industry have continued to rise, and service outsourcing companies have continued to grow, forming a driving force for service outsourcing; my country has implemented a high level of opening up to the outside world, and business outsourcing industry development The environment continues to improve; the "Guiding Opinions on Promoting Service Outsourcing to Accelerate the Transformation and Upgrading" was issued, the number of service outsourcing demonstration cities was expanded to 37, the pilots for innovative development of service trade and comprehensive pilots for the expansion and opening of the service industry were launched and deepened, and the first cross-border service was formulated. Negative list for trade, build a cooperation platform for the Service Trade Fair, and focus on the establishment of a supportive policy system.

Zhang Jianping believes that the future development opportunities and challenges of my country's service outsourcing coexist. Under the background of China's development towards service-oriented and high-tech, and the ability to participate in the international division of labor is continuously enhanced, my country's service outsourcing has huge development space. How to actively connect with international advanced standards and how to cultivate various specialized talents are issues that need to be considered in the transformation and upgrading of my country's service outsourcing to high technology and high added value.

Talking about how to continuously improve the international influence of the "China Service" brand, Lan Qingxin believes that efforts should be made from the following four aspects. The second is to focus on promoting the innovation of service outsourcing enterprises, especially to strengthen innovation in technology research and development and business processes, to enhance the ability of enterprises to respond quickly to the international market, and to improve the level of high-end services. The third is to increase policy support, speed up the implementation of existing policies, and give strong support to service outsourcing companies in financing, talent, information, and international cooperation. The fourth is to strengthen the development of the international market, encourage service outsourcing enterprises to carry out international service qualification certification and participate in the formulation of international standards, increase the international promotion and dissemination of the "Chinese service" brand, and form the international recognition and influence of the "Chinese brand" .

Zhang Jianping said that brand cultivation is a systematic project, which requires long-term persistence of enterprises to complete their own service tasks with quality and quantity, and provide high-quality service products. In this process, enterprises need to continuously improve their technical content and level, and adhere to honest management.