General

Easy foreign trade to find Huacheng foreign trade mailbox - timely reply to inquiry

Doing anything requires attention to efficiency. When you see an inquiry, you need to respond in a timely manner. Otherwise, the opportunity will be fleeting. When customers see your efficiency and the importance you attach to customers, they will have a lot of opportunities for follow-up cooperation.

Easy foreign trade to find Huacheng foreign trade mailbox to accumulate product knowledge

In daily work, you need to constantly accumulate your own understanding of products, and you need to constantly analyze buyers. When you receive an inquiry, you can promptly and quickly answer the customer. If you don't know the product well enough to respond to the customer correctly and in a timely manner, it is very easy for the customer to lose patience and lose.

Easy foreign trade to find Huacheng foreign trade mailbox to understand the reason behind the order

When negotiating any order, you need enough patience. Because the orders you need are also in the hands of your customers. He also has anxiety about orders. So when you want to get the order, it is best to also consider what kind of help your customer wants to get the order and what kind of help you can provide.

Easy foreign trade to find Huacheng foreign trade mailbox and do as you say

In the process of talking with customers, remember not to talk too much about useless things, especially things that you can't do yourself. Otherwise, once a promise is made, it must be done. When the customer's requirements cannot be fulfilled, it is also necessary to notify the customer in advance. This will also have an impact on your integrity. Losing a client is not the most terrifying thing, it is terrifying that you have no place in the entire industry because of your integrity and professionalism.

Easy foreign trade to find Huacheng foreign trade mailbox to grasp the whereabouts of customers

If you can't trust customers too much, keep a few hands. When foreign customers came to visit the factory, they said casually: "Yes, I will carefully consider the cooperation between us! I spent a pleasant day here and had a more in-depth communication with you." Don't be happy when you hear it . too early. You must know that if customers encounter better choices in the future: product technology, factory scale, equipment configuration, differences in hospitality, etc., customers will feel the same! So be sure to ask the customer's itinerary, control it well, and dare to propose to send the customer to certain places! Sometimes customers will say they will leave after seeing your factory. At this time, you should take advantage of the situation and say: "Okay! It's a long way, then I'll take you to the airport." You can directly test whether the customer asks you to send it or refuses to send it. Show how he treats you! Calculate the time for the customer to arrive at the destination and get off the plane, and call him to say hello and contact him. Either way, try to keep track of the client's itinerary and know when he gets off the plane. Are you done?

Easy foreign trade to find Huacheng foreign trade mailbox, understand the market before quoting

Quote to understand the market, grasp the measures! When you're in the factory and you think you're getting what you pay for, you can respond to customer complaints about price with better quality. When you are in a foreign trade company, you will find that quotation is indeed the key to negotiating orders. Especially for large orders, the consideration of price is definitely higher than the consideration of quality. And don't be self-righteous, thinking that you can't do what others can't. As everyone knows, the goods you buy for 1 cent are only half a cent from other factories! For example, there are many shoe and clothing companies in Jinjiang Shishi, and customers have many choices! So if you insist on not lowering the price when the customer counters, don't think that the customer can't find a seller at his price...

Easy foreign trade to find Huacheng foreign trade mailbox, choose the payment method carefully

Remember, payment method is more important than performance! It's better to do less performance, but be sure to choose the safest payment method. Those who do L/C must check the credit rating of the other bank. European and American countries are very good. People in Africa and the Middle East try not to do L/C. If it is a wire transfer, try to do CFR; if you do bulk FOB, it must be 100% TT before (the volume of bulk cargo is small, the bank will deduct money from the TT bank in batches, and the customer generally agrees to 100% TT)

The above are some of the things that some foreign trade personnel need to know. If the above mentioned basic can be done, then whether it is acquiring new customers or maintaining old customers, it can be done with ease and long-term retention of old customers.