General

For the sales personnel of foreign trade enterprises, there is a lot of work to be handled every day, not only to find ways to develop new customers, telephone communication, etc., but also to face various inquiries. I don't know what to do first when I have too many things to do. I always feel busy and tired every day. How to help sales standardize the workflow? Let the sales work no longer be disorderly.

In the sales process, we always encounter various problems. Through the customer management system of foreign trade software, we can help sales personnel standardize their work processes and improve their performance. It is an indispensable tool to maintain customers.

The role of foreign trade software: how to help sales standardize the workflow? Let's take a look

1. Centralized management of customer data

The foreign trade software has powerful automatic management ability, which can record the basic information, browsing situation, sales business and other specific information of customers in detail, and these materials can be changed and supplemented according to the situation, and the customer information can be updated anytime and anywhere to ensure the comprehensiveness of the customer understanding.

2. Intelligent reminder to prevent forgetting

For enterprise sales personnel, there are a lot of tedious work every day. Sometimes they accidentally forget the time when they need to follow up with customers. Once they forget the time agreed with customers, their relationship with customers will be affected. The Chinese and foreign traders in Huacheng Chuangzhi Foreign Trade Software can set up follow-up customer reminders. After each follow-up, the salesperson can set the next follow-up time, so that the salesperson does not have to worry about forgetting the next follow-up time.

3. Customer Communication Details

The more customers there are, the more necessary it is. If the customer follow-up record is not sorted out, it will become more and more chaotic and the later workload will become more and more heavy.

Huacheng Chuangzhi Foreign Trade Software sorted the follow-up records of customers, and the customer's email follow-up records, WhatsApp chat records, telephone and other contact records were clear. You can even set up a reminder to let you know the customer's information at your fingertips.

4. Product data summary

Don't put the product materials in various folders in a disorderly way. Sort out the pictures, videos, production materials, materials shared with customers and other materials clearly, so that you can see what you want at a glance.

The communication materials with customers should also be classified, and the folders should be named according to the time+content of the materials, so as to avoid repeated sending of materials to customers sometimes, which makes customers doubt your work attitude. Many salesmen have really made such mistakes because they like to send emails in groups, and they don't remember who they sent any information to.

5. Automatic statistics of sales data

The foreign trade software system will collect the daily working data of sales in a multi-dimensional and multi-level way to establish a scientific sales funnel. Through the analysis of the sales data, we can see the problems in the sales process, so that we can optimize the work later.

In general, the foreign trade software management system can help sales standardize the workflow, and it is obvious that it can bring convenience to the sales personnel of enterprises. Make your customer data clear at a glance, effectively track customers, record business communication information with customers in real time, and easily and efficiently carry out sales.