General

Foreign trade software can help foreign trade enterprises effectively solve problems such as customer management, customer maintenance, sales management, and business process management. Why do foreign trade enterprises use foreign trade software? How does it empower foreign trade enterprises. Let's have a look.

1. Foreign trade inquiry management

How to efficiently manage inquiries received by foreign trade companies on the platform? With Huacheng foreign trade software, it is very simple. Huacheng foreign trade customer management software can automatically identify the source of clues, automatically complete the classification and filing of clues according to the characteristics of emails, realize centralized management of multi-channel clues, uniformly distribute multi-channel clues online, follow up the transformation status of clues, and conduct transformation analysis. Next, the salesperson started from the first email sent to the customer. The customer's behavior data, such as reading the email, visiting the official website and browsing the goods, were recorded in the system to gain insight into the hidden business opportunities at any time.

2. Quotation management

As we all know, making quotations is a big project, especially for luggage products. There are many types, materials, sizes, styles, etc. If customers want different colors, sizes, etc., the quotation is too complicated. With Huacheng foreign trade software, these are all easy to solve. Huacheng foreign trade software is embedded with a quotation template, and you can directly select products and terms. It also replaces the traditional Excel table for quotation and changes the discussion into multiple choice questions, greatly reducing the error rate and effectively improving the quotation efficiency. In addition, the sales assistant provides the salesperson with the latest price and historical quotation of the product for reference to improve the price advantage and increase the probability of order.

3. Settle customers' digital assets

After the introduction of Huacheng foreign trade software, the basic customer information, follow-up records, business opportunity information, etc. of foreign trade enterprises are fully recorded in the system, realizing the digital management of customer assets. Even if employees leave, they can also hold the customer assets in the hands of the company for rapid handover. It also records customer information from multiple dimensions such as stage, source, status, grade and region, and manages customers in a refined way.