General

The effective resource utilization of customers is an effective way for foreign trade companies to improve performance at present. It is necessary for every company to dig out the value of customers and convert them into old customers of the company. Based on market development, customer management must be completed with the help of foreign trade software systems. , the essence of the foreign trade software system is customer management, which has many functions:

Discover customer needs

A foreign trade company may have many potential customers, but which customers can conduct transactions? Which customers need your products and services? The foreign trade software system can help business personnel understand the needs and preferences of customers, and help them do business more effectively. By assigning rules, it can also help business personnel find matching potential customers and increase the signing rate.

Formulate personalized business strategies

The foreign trade management system can help business personnel find out the reason why the customer did not sign the bill, which link the problem occurred, and which business adjustment was adopted in this link. Through the business data analysis of the foreign trade management system, the specific reasons can be deduced from the business results, whether the distribution of clues is unreasonable or there is a problem with the follow-up strategy, which can be intuitively displayed. The foreign trade software system can also help business personnel understand the needs and preferences of foreign trade customers, and increase the business volume of foreign trade companies by formulating targeted email development strategies.

Strengthen customer contact

Of course, in the foreign trade industry, the main way to contact customers is through email. Foreign trade software still has a lot of help for foreign trade management customers. It is necessary to use foreign trade software, and customers are more important. Only by understanding customers, serving customers, and retaining customers can foreign trade companies develop continuously and achieve growth in foreign trade business volume.

In addition, the current foreign trade system is not only as simple as managing customers, but also includes managing teams, sorting out processes, and finding customers. These functions can actually help foreign trade companies solve problems, such as managing teams and finding customers. The former is for the internal business team. Management allows managers to easily control subordinates' business follow-up and problem feedback, strengthen communication between subordinates and supervisors, and facilitate faster problem-solving suggestions for subordinates. The latter is to use trade big data, import and export data, and overseas social media to develop foreign trade customers. It is also an urgently needed function for trading companies to help broaden the channels for trading companies to find customers. It can well solve the problem of trading companies' difficulty in obtaining customers. Of course, Huacheng Chuangzhi's foreign trade software system integrates the above functions, perfectly matching the needs of foreign trade companies for customer management, so as to manage customers, manage teams, and find customers' business in series.