General

For the sales staff of foreign trade companies, there is a lot of work to be dealt with every day, not only to find ways to develop new customers, telephone communication, etc., but also to face various consultations. I don't know what to do first when I have too many things to do. I always feel that there are endless things to do every day, and I am exhausted physically and mentally. So how to help sales standardize the workflow? Let the sales work no longer messy.

Various problems are always encountered in the sales process, and the foreign trade software customer management system can help sales staff standardize the work process and improve performance, which is an indispensable tool for maintaining customers.

The role of foreign trade software: how to help sales standardize the workflow? Let's take a look together

1. Unified and centralized management of customer data

The foreign trade software has a strong automatic management capability, which can record the basic information of customers, browsing situation, sales business and other specific information in detail, and these materials can be changed and supplemented according to the situation, and the customer's information can be updated anytime and anywhere to ensure the customer Comprehensiveness of understanding.

2. Intelligent reminder to prevent forgetting

For corporate salespersons, there are a lot of tedious tasks every day, and sometimes they accidentally forget a certain time to follow up with customers. Once the time agreed with customers is forgotten, it will affect the relationship with customers. In Huacheng Chuangzhi foreign trade software, foreign trade personnel can set follow-up customer reminders. After each follow-up customer, the salesperson can set the next follow-up time, so that the salesperson does not have to worry about forgetting the next follow-up time.

3. Detailed record of customer communication

Customer follow-up records The more customers there are, the more necessary it is, because the more customers there are, if the customer follow-up records are not sorted out, it will become more and more chaotic, and the workload in the later period will increase.

Huacheng Chuangzhi Foreign Trade Software sorts out the customer follow-up records, and the customer's email follow-up records, WhatsApp chat records, phone calls and other contact records are all clearly available. You can even set reminders to keep you on top of your customers' information.

4. Summary of product information

Don't put product information in various folders in a mess, and classify and organize pictures, videos, materials produced, shared with customers, etc., so that you can see what information you want at a glance.

The data of contacts with customers should also be classified into categories, and the folders should be named according to time + data content, so as to avoid sometimes duplicating the data to customers and making customers doubt your work attitude. Many salesmen have really made such a mistake, because they like to send emails in groups, and they don't remember who they sent what information to.

5. Automatic statistics of sales data

The foreign trade software system summarizes the daily sales data in multiple dimensions and levels, and establishes a scientific sales funnel. Through the analysis of sales data, problems in the sales process can be seen, so that they can be optimized in the work.

Generally speaking, the foreign trade software management system can help sales standardize the workflow, and the convenience it can bring to the sales staff of the enterprise is obvious. Let your customer data be clear at a glance, you can also effectively track customers, record business communication information with customers in real time, and carry out sales easily and efficiently.