General

For foreign traders, customers are the first to have orders. So, where do customers come from? After having a customer, how can we keep the customer alive if the customer doesn't reply? Huacheng Chuangzhi Foreign Trade Software answers for you:

How to find foreign customers in foreign trade

The foreign trader said, "Where can we find customers for foreign trade business? What can we do if the customers don't reply after seeing the products?" The way to find customers is just online and offline. Online customer acquisition methods include: opening a foreign trade platform, passively obtaining orders and inquiries through continuous product selection; Keep updating social media to let customers see you; Open live broadcast to carry goods; The offline business mainly involves participating in domestic and foreign import and export exhibitions and visiting customers. The visit here can be to visit old customers or to visit strangers. Foreign trade workers are divided into foreign trade companies and factories. For foreign trade workers in factories, foreign trade companies are a major customer group, and many orders can also be obtained if foreign trade companies are well maintained. For foreign trade companies, it is particularly important to handle the relationship with factories and overseas customers.

What is the way to get customers?

When we have a customer, we send a product catalog to the customer. What if the customer doesn't reply after reading the product? This is very normal. The reason why the customer did not reply indicates that they have not decided to cooperate with you, and they may still be looking for more suitable suppliers. What you need to do is to keep good communication with customers, show your product advantages to customers at a glance, and even tell customers what is the difference between you and your peers. After customers cooperate with you, can you let them have no worries? For example, the speed of after-sales service processing, the length of time to reply to customers, and how to solve the quality problems of products? Many factors need to be considered for cooperation. Not only do you send the product to the customer, he will immediately reply to you for cooperation.

The customer didn't reply after reading the product

The maintenance of customer relationship is also essential. On the one hand, we should actively develop new customers, on the other hand, we should also maintain old customers. In the process of doing foreign trade, as long as we can ensure that the old customers are not lost, we are continuously placing orders, and new customers are increasing, this is enough.

The big data precision marketing platform independently developed by Huacheng Chuangzhi foreign trade software covers more than 3.2 million kinds of product information of more than 6 million potential purchasers in 193 countries and regions around the world, providing two-way services for global customers. Huacheng Chuangzhi foreign trade software includes global import and export international traders, logistics companies, manufacturers, scientific research institutions, cross-border e-commerce and investment banks, involving chemicals, machinery, automobiles, medical equipment, optical fiber and cable In various national economic industries, such as laser, multiple modules are switched at will, foreign trade emails are sent to break through the blockade, and all inquiries are answered without missing. Huacheng Chuangzhi Foreign Trade Software has helped foreign trade enterprises effectively solve many problems in customer acquisition and marketing, making it easy for foreign trade friends to do foreign trade.