General

At present, the transformation of global manufacturing industry and the transformation and upgrading of Chinese industry are strongly impacting the traditional foreign trade industry, especially small and medium-sized foreign trade enterprises. The drawbacks of the traditional management model of foreign trade enterprises have become increasingly prominent, and the survival of foreign trade enterprises is facing severe challenges.

As the largest exporter in the world, China has a huge amount of foreign trade, and many enterprises are engaged in foreign trade. However, these enterprises are mainly experienced in the decision-making process of foreign marketing, and their decision-making ability is low. Improving the internal management performance of enterprises and reducing management costs have become the most concerned issues of many small and medium-sized foreign trade enterprises.

Then, how should foreign trade enterprises choose their own foreign trade software? Here are six tips for reference.

1. Focus on the maturity and stability of foreign trade software

When foreign trade enterprise managers intend to use a foreign trade software that is suitable for their own business processes, they first need to inspect the maturity and stability of the software products. Maturity can be considered from the company's size, product launch time, customer service quantity, R&D team, etc; Stability requires the enterprise to experience in the actual operation process.

2. Whether the foreign trade software is independently developed by the company

Some software suppliers in the market, due to their lack of core technology and R&D strength, adopt the third-party graft purchase method for some important functional modules of foreign trade software, and build products through functional combination. Because foreign trade software was not developed by the same software supplier, the product was incoherent in subsequent use and the data transmission could not be effectively connected, which greatly reduced the stability and ease of use.

3. Foreign trade software changes from "function oriented" to "customer oriented"

Since the 1990s, the foreign trade software in the market has been "function centered" in its design structure, focusing on whether the product's functions can meet the customer's needs. However, with the constant change of software technology and user needs, the current foreign trade software should focus on "service and tracking" based on "the actual business needs of customers" to ensure that the foreign trade software can better match the business process of the enterprise.

4. The selection of foreign trade software requires the participation of the business team in the evaluation

The decision-making right of enterprises to choose foreign trade software is generally in the hands of managers, but the actual operation is more used by business personnel. In reality, many enterprises have purchased foreign trade software, but the utilization rate of the software is not high in the actual operation of enterprises. The reason is that the product can not well paste the enterprise's own business process, the operation is complicated, and the user experience is poor, which seriously affects the work efficiency and increases the management cost.

5. Ensure that foreign trade software suppliers provide long-term service guarantee

In the market, many software enterprises simply pursue sales performance by adopting some irresponsible sales modes, such as developing agents to sell in various regions or holding several product demonstration conferences in a certain region to sign sales orders. They adopt a hunting sales mode. In the later software implementation and daily maintenance, low-cost telephone and QQ remote assistance can be used at most, which greatly affects the after-sales experience of enterprise users.

6. Customizing foreign trade software should be practical and not blind

Different types of foreign trade enterprises have different management needs and business models. It is difficult to ensure that the same foreign trade software can meet the needs of various types of foreign trade enterprises. When enterprise managers have inspected a variety of foreign trade software on the market and found that these software can not adapt to their own business development needs and business processes, it is recommended that enterprises consider personalized customization of software products, provided that the products can be fully used by the enterprise, and blind is not allowed.

The core foreign trade software launched by Huacheng Chuangzhi provides services in SaaS mode, mainly for small and medium-sized enterprises, helping customers improve their enterprise management level, improve sales force, and help foreign trade enterprises achieve digital management of business processes.