General

In the daily work of foreign traders, customers often disappear while chatting:

Communicate with the customer about the product, no response;

A quotation was sent to the customer, but the customer did not respond;

Send samples to the customer, but the customer didn't respond

How can we re-establish contact with customers who are in contact without replying to our information? Huacheng Chuangzhi Foreign Trade Software summarized the following points:

1. Resumption

For customers with a lot of communication, review the previous communication content, check whether there is any missing customer information, whether there are problems that have not been solved, whether there are problems that customers have concerns, but we have not found out the phenomenon, sort out the plan to follow up customers, and invite the next communication content through the form of memorandum.

2. Recommended products

Customers are usually not interested in only one product. They can attract customers' interest by recommending different products. It should be noted that product recommendation is based on a full understanding of customers' products, and the recommended products are what customers lack and need.

3. Stimulate customers

Through the customer background survey, if we can dig into the customer's pain, we can stimulate the customer's attention. For example, if we find a problem with the customer's packaging, we can magnify the impact of the packaging problem, and then tell how we solve the packaging problem.

Of course, when using the pain stimulation method, we can adopt flexible scripts in the form of story telling: when a customer of ours cooperates with an old supplier, there is XX problem in the packaging of the product, which brings XX influence to him. How can we help him solve the packaging problem.

If you want to do foreign trade easily, you can try to choose a foreign trade tool. The big data precision marketing platform independently developed by Huacheng Chuangzhi foreign trade software covers more than 3.2 million kinds of product information from more than 6 million potential purchasers in 193 countries and regions around the world, and provides two-way services for global customers. Huacheng Chuangzhi foreign trade software includes global import and export international traders, logistics companies, manufacturers, scientific research institutions, cross-border e-commerce and investment banks, It involves various national economic industries such as chemical industry, machinery, automobile, medical equipment, optical fiber and optical cable, laser, etc. Multiple modules are switched at will, foreign trade emails are sent to break the blockade, and all inquiries are answered without missing. Huacheng Chuangzhi foreign trade software has helped foreign trade enterprises effectively solve many problems in customer acquisition and marketing. Huacheng Chuangzhi foreign trade software allows foreign trade friends to do foreign trade easily.