General

Email is an important way for foreign traders to follow up with customers, but we all feel it after a long time. There are too many emails and it is inconvenient to find them. Some emails even forget to reply, and we don't know how effective they are when they are sent out; The foreign trade boss or manager is even more distressed. If the employee leaves, the follow-up with the customer will be interrupted, and the customer may be lost

So, is there any good way to efficiently manage massive emails and safely store them? The answer is yes! Huacheng Chuangzhi Foreign Trade Software helps you, let's have a look~

1. Automated marketing

In the traditional way, foreign traders can only solve marketing problems by sending foreign trade emails in groups, which is not targeted. The most important thing is that the number and results of marketing cannot be quantified. Usually, after a batch of emails are sent, there is no response.

The Huacheng Chuangzhi foreign trade software tool can set different marketing email templates according to customer portraits, formulate marketing plans, and carry out automatic marketing. For example, if you want to send the latest new products to all the customers brought back from the German exhibition, you can set the corresponding matching conditions in the system: the customer country is Germany, the customer source is the exhibition, select the corresponding marketing email template, insert the new products, and then send them regularly according to the time difference settings. After setting, the system will automatically recommend new products to all the customers of the German exhibition. For another example, the upcoming Christmas, New Year and other festivals can also be automated marketing to improve marketing efficiency.

2. No missed mail

Foreign traders may encounter this situation: they click to open an email and have a look, but they may forget to reply to customers' emails from countries with urgent or recent jet lag. Note: You have clicked the email at this time, and you may not find it in many emails. It is easy to solve this problem with Huacheng Chuangzhi foreign trade software. Huacheng Chuangzhi foreign trade software puts the unanswered emails into the "pending emails". Even if the emails have been opened but no reply is made, they will still be in the pending emails, so as to prevent any leakage or non return.

3. Foreign trade mail tracking

Has the customer opened the email? How many times? When did you read it? These foreign traders need to know something about it, not just get it done. So, how to track the effect? Huacheng Chuangzhi Foreign Trade Software can timely perceive the reading of foreign trade customers, gain insight into customers' purchase intentions, and improve the transaction rate. In this way, when you send an email, you will have the bottom of your mind and no longer need to make wild guesses. More importantly, when you know that the email has been opened for reading, but there is no reply, you can focus on the customer's second follow-up. After many targeted follow-up, the response rate will be higher.

4. Mail storage management

Foreign trade companies will inevitably have personnel mobility, which will inevitably encounter handover problems. The foreign trade CRM system solves this problem well. Taking Huacheng Chuangzhi foreign trade software as an example, it can uniformly store foreign trade customers' emails and retrieve them according to their permissions, so as to ensure that the business process can be traced. In addition, when employees leave, the handover of business work can be completed within 10 minutes, greatly reducing the cost of the handover of business staff.

5. Subordinate Email Management

In a team, following up customers is not just a matter for one person. If managers want to see the follow-up of their subordinates' customers, they don't need to ask them one by one. They can directly check the subordinate's email response and other data information through the subordinate's email marketing function of Huacheng Chuangzhi Foreign Trade Software System, which is an important part of the enterprise's business transparency.

Suppose that a business representative cannot reply to an email due to something temporary, he or she can also transfer the email to other business representatives for processing through the email agent function. Through internal cooperation, the processing efficiency can be improved, so as not to miss the inquiry and other emails of important foreign trade customers.

It will greatly improve the working efficiency of the salesperson and the management efficiency of the manager to use the email well and manage it more conveniently. Huacheng Chuangzhi foreign trade software system email marketing helps foreign traders to effectively market and safely control email.