General

What skills do you have in negotiating with foreign trade customers? Huacheng Chuangzhi Foreign Trade Software is summarized as follows~

To negotiate with customers is to strive for more interests for yourself and take the initiative. If you don't pay attention to communication with customers, you may fall into the trap of customers and damage the company's interests.

1. Mentality

In the process of negotiation with customers, we should be calm. We should confirm the material, size, purpose and transaction mode of products required by customers one by one. We should not agree to conditions that we do not understand or cannot do in order to clinch a deal with customers.

2. Know yourself and your enemy

At the beginning of a customer's inquiry, it is necessary to know the customer's details, company name, address, contact identity, company reputation and scale, and negotiate with the customer after knowing them clearly, so as to avoid loss caused by the customer's inability to pay for the goods, the pledge of goods at the port, or the customer's failure to pick up the goods when the goods arrive at the port, and the company's undervaluation.

3. Underhand

When negotiating with customers, let them first understand the competitive advantages of products, specifications, materials and similar products, and then make a quotation.

It is not allowed to quote first and then negotiate. Such resistance will become greater and it will be very passive.

4. Rhythm

Before negotiation, sort out the process and content of negotiation, as well as what problems the customer will raise, and think out the response plan in advance, so as to control the pace of negotiation.

In the face of customers' requirements, we can't just give in and understand the real intention of customers, so that we can be comfortable in negotiations.

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