General

In international trade, we have to deal with mail every day. After a long time, we have accumulated a large amount of mail, which is difficult to find in the shortest time. The mail of important customers wants to focus on follow-up, but they forget the time. The subordinate employees can only understand the reply to customers through oral inquiry, which is costly and may be distorted

The above problems can be solved by international trade business management. Let's see how to empower international trade enterprises.

1. Timed transmission

65% of customers process email within 3 hours after work, and the email sent during this period is more likely to be read and replied. You can use the email timing function of Huacheng Creative Intelligence Management Software to let customers see your email during working hours. Note that the frequency should not be too high, otherwise it will cause customer disgust.

2. Automatic marketing

In the traditional way, we can only solve the marketing problem by mass email, which is not targeted. The most important thing is that the number and results of marketing can not be quantified. Usually, after a batch of emails are sent, there is no response. The business management software of Huacheng Creative Intelligence can set different marketing email templates according to customer portraits, formulate marketing plans, and conduct automatic marketing. For example, if you want to send the latest new product to all customers brought back from the German exhibition, you can set the corresponding matching criteria in the system: the customer country is Germany, the customer source is the exhibition, select the corresponding marketing mail template, insert the new product, and then send it regularly according to the time difference setting. After setting, the system will automatically recommend the new product to all German exhibition customers.

3. Message tracking

After the completion of the automatic marketing task, the results of this round of mail marketing can be clearly seen in the system - how many customer email addresses are delivered, how many are invalid, which customers have read the mail, which customers have clicked on the product, and which product they have seen and how many times they have seen it can be clearly seen in the system, and more accurate secondary marketing can be launched for interested customers to reduce marketing costs, Get customer inquiries first.

4. Subordinate mail management

Huacheng Creative Intelligence Management Software can switch subordinate email with one click, urge email reply, make the business process transparent and efficient, and improve the inquiry conversion rate.

5. Safety management

Unified storage of international trade customer mail, access by authority, and ensure traceability of business process. The handover of business work can be completed in 10 minutes, greatly reducing the cost of staff turnover.