General

For the sales staff of foreign trade enterprises, there is a lot of work to deal with every day, not only to find ways to develop new customers, telephone communication, etc., but also to face various inquiries. I don't know what to do first after a lot of things. I always feel busy and tired every day. So how to help sales standardize the workflow? Let the sales work no longer be disorderly.

There are always various problems in the sales process, and the customer management system of foreign trade software can help the sales staff to standardize the work process and improve performance, which is an essential tool for maintaining customers.

The role of foreign trade software: how to help sales standardize the workflow? Let's take a look

1. Centralized management of customer data

The foreign trade software has a strong ability of automatic management, which can record the basic information, browsing situation, sales business and other specific information of customers in detail, and these data can be changed and supplemented according to the situation, and the information of customers can be updated anytime and anywhere to ensure the comprehensiveness of customer understanding.

2. Smart reminder to prevent forgetting

For enterprise sales staff, there are a lot of tedious work every day. Sometimes, it is also true that they accidentally forget a time when they need to follow up with customers. Once they forget the time agreed with customers, it will affect the relationship with customers. In Huacheng Creative Foreign Trade Software, Chinese and foreign traders can set up reminders to follow up customers. After each time the salesperson follows up with customers, they can set the next follow-up time, so that the salesperson does not have to worry about forgetting the next follow-up time.

3. Customer communication details

The more customers are, the more necessary they are. Because there are more customers, if the customer follow-up records are not sorted out, the more confusion will be and the more workload will be.

Huacheng Chuangzhi Foreign Trade Software classifies the customer's follow-up records, and the customer's email follow-up records, WhatsApp chat records, telephone and other contact records are clear and accessible. You can even set a reminder to let you know the customer's information at your fingertips.

4. Summary of product data

Don't put the product data in various folders at random. Sort out the pictures, videos, production data, and other data shared with customers, and make it clear what you want at a glance.

The communication data with customers should also be classified. The folder should be named according to the time+content of the data, so as to avoid sending the data to customers repeatedly, which makes customers doubt your work attitude. Many salesmen have really made such mistakes, because they like to send emails in groups, and don't remember who sent any information.

5. Automatic statistics of sales data

The foreign trade software system will collect and count the daily work data of sales in multiple dimensions and levels, and establish a scientific sales funnel. Through the analysis of sales data, we can see the problems in the sales process, so as to optimize the work later.

In general, the foreign trade software management system can help sales to standardize the workflow, and the convenience it can bring to the sales staff of enterprises is obvious. Make your customer data clear at a glance. It can also effectively track customers, record business communication information with customers in real time, and carry out sales easily and efficiently.