General

After using the foreign trade software, the integration of industry and trade enterprises, from process approval and authority management, to the team management of foreign trade salesmen, and then to the sophisticated and efficient foreign trade customer management, has brought about practical efficiency improvements such as improving the conversion rate and order transaction rate, and has doubled the efficiency of business process management of the integration of industry and trade enterprises.

1. Create customer

Huacheng Foreign Trade Software supports a variety of customer creation methods: manual creation and batch import. When creating customers, you can check the duplicate customer information. To prevent customer conflicts, you can check customer information again before creating a customer. Here, multiple dimensions such as customer name, contact person, contact information, social account and contact address are supported to effectively avoid single conflict.

2. Manage customers

Customer classification needs to achieve refined customer management. Fine classification of customers according to different situations. The more standardized foreign trade enterprises manage customers, the lower the cost of customer management. After in-depth understanding of the needs of foreign trade enterprises, the foreign trade management software supports multi-dimensional classification, adding classification criteria such as customer type, business type, customer level, follow-up stage, country and region, customer source, main products and labels.

3. Follow up with customers

The customer follow-up function of foreign trade software can help foreign trade salesmen to complete tasks and follow up records efficiently. Through the foreign trade software, the management can also fully understand the work content and follow-up progress of the team and each foreign trade salesperson. You can also easily master the order quantity, order cycle and other business processes, and the actual situation is clear at a glance, which solves the problem of foreign trade salesman management.

4. Follow up orders

The business opportunity module of foreign trade software mainly focuses on order process management. Under each process, all business opportunities in the process will be listed so that users can clearly see the number and specific information of business opportunities in each stage.

Foreign trade salesmen can create business opportunities to control sales progress. Master customer information, target amount, implementation and subsequent stages.

The foreign trade software has solved the problems of customer loss and customer retention of enterprises integrating industry and trade. For foreign trade operators, the foreign trade system can help foreign trade operators better maintain customer relationships. For enterprise managers, Huacheng Foreign Trade Management Software can let managers understand the interaction between foreign trade salesmen and customers. For enterprises, foreign trade mailboxes promote the relationship between enterprise personnel and customers, and bring greater benefits to enterprises.