General

In the daily work of foreign traders, they often encounter the phenomenon that customers disappear after chatting:

There was no response to the product communication with the customer;

Send a quotation to the customer, but the customer didn't respond;

Send samples to the customer, but the customer didn't respond

How can we re-establish contact with customers without replying to our information? Huacheng Chuangzhi Foreign Trade Software summarized the following points:

1. Double check

For customers with more communication, review the previous communication content, check whether the customer's information is missing, whether there are problems that have not been solved, and whether there are customers' concerns, but we haven't discovered such phenomena, and sort out the plan to follow up with customers, and invite the next communication content through the form of memoranda.

2. Recommended products

Customers are usually not only interested in one product, but can attract customers' interest by recommending different products. It should be noted that product recommendation is based on full understanding of customers' products, and the recommended products are what customers lack and need.

3. Stimulate customers

Through customer background survey, assuming that we can find the pain of customers, we can use the way of stimulating customers to attract customers' attention. For example, if we find that there is a problem with customers' packaging, we can amplify the impact of the packaging problem, and then tell how we solve the packaging problem.

Of course, when using the painful stimulation method, we can adopt flexible script in the form of storytelling: a customer of ours has XX problems in the packaging of the product during the cooperation with the old supplier, which has brought XX impact on him, how can we help him solve the packaging problem, etc.

If you want to do foreign trade easily, you can try to choose a foreign trade tool. The big data precision marketing platform independently developed by Huacheng Chuangzhi Foreign Trade Software covers more than 3.2 million product information of more than 6 million potential purchasers in 193 countries and regions around the world, and provides two-way services for global customers. Huacheng Chuangzhi Foreign Trade Software includes global import and export international traders, logistics companies, manufacturers, scientific research institutions, cross-border e-commerce and investment banks, It involves various national economic industries such as chemical industry, machinery, automobile, medical equipment, optical fiber and optical cable, laser and so on. Multiple modules can be switched at will. Foreign trade mail can be sent to break the blockade, and inquiries can be answered without omission. Huacheng Chuangzhi Foreign Trade Software has helped foreign trade enterprises effectively solve many customer acquisition and marketing problems. Huacheng Chuangzhi Foreign Trade Software has made it easy for foreign trade friends to do foreign trade.