General

Don't know what kind of software supplier to choose foreign trade software? Here, I will share with you some major projects that have been accepted. The problems and experiences encountered in these projects are for your reference, to help you avoid the pit and lightning, and to make the foreign trade software more smooth in the project implementation process.

When each foreign trade company starts to install the software and start the project, it has its own manager. During the delivery process of the foreign trade software project, it needs to assume two roles of intermediate communication: keep communication with customers and bridge between customers and software suppliers; The first responsible person in the project team to communicate with the technical personnel and adjust the needs. However, due to the inconsistent understanding of the same requirement between customers and technology, it may occur that the customer's requirement project can not be completed, or the project does not conform to the customer's idea, and so on. Too much time is spent in communication, resulting in the failure to deliver the entire project on time.

Why does this happen? Based on the experience of many acceptance projects, the following factors are analyzed and summarized:

Factor 1: The project manager has no experience. For a foreign trade software project, the most afraid is to meet an inexperienced project manager. After confirming the demand with the customer, it is basically the common fault of most inexperienced project managers that they do not actively communicate with the customer about the details and blindly concentrate on the development and implementation. Reduce or do not communicate with customers to avoid customers' temporary increase in demand, which may affect the project delivery time. After such a series of operations, in the interim delivery, the presentation of software functions will be far from what the customer initially thought, but in fact it has included the functional requirements confirmed by the customer at the beginning.

Due to the deviation in understanding and the lack of experience of the project manager, the technical test personnel are more and more biased in the transmission of biased information. Therefore, it is necessary to maintain effective communication with customers. Under the condition of insisting on the initial confirmation of functions and not adding additional demand orders, the existing functional requirements will be explained clearly, which will save a lot of time for later delivery of foreign trade software.

The second factor is that the detailed rules are mostly "oral". This kind of situation often occurs in foreign trade software projects with insufficient manpower and short implementation cycle. At the beginning of the implementation of the foreign trade software, the nodes of each link will be well planned, and each stage will also contain some more detailed small nodes. Because the small nodes have not been well documented, only "oral" explanation is left. For example, on a code prototype, some small details have been optimized and informed of the development of related links. Because there is no transfer of substantive content such as documents between them, there will be omissions and deviations of people and information in the middle, and it is easy to argue at the later stage of the project. Mature software companies have good tools and strict procedures to standardize their behavior in this regard, which can save you time for sorting out and ensure the stable and orderly progress of the whole project.

The third factor is that the form is repeated and the implementation is not in place. After the completion of each project, a review meeting will be held. The main purpose is to summarize the gains and losses of this project through the analysis of the process from project initiation to completion. Including: highlights and deficiencies of the project. In view of the deficiencies, we should dig into the causes and analyze them, sort out the solutions and apply them to the next project. The conclusion is to better avoid the risks of themselves and customers, so that everyone on the project can self-learning and iteration, which is the advantage of software companies with experience in large, small and many projects.