Auto & Transportation

Many European and American countries have vast territories and sparse populations, making cars an essential means of transportation for families. Coupled with the rise of new energy, the automotive industry is gaining momentum. Therefore, the value played by customer management systems is particularly important. How can Huacheng Foreign Trade Software serve automotive export enterprises?

The automotive industry has a large number of offline and online businesses, with high requirements for refined management. However, some aspects of the problem are very obvious:

1. System incompatibility

If an enterprise uses multiple systems but is not compatible, it is a very troublesome thing. Not to mention how cumbersome it is to log in, data migration and import are both issues, which can seriously affect efficiency.

2. Customer information is prone to loss

The company's ERP and CRM each have customer information basic files and two sets of systems. The company sets up different departments for employee maintenance, resulting in information being out of sync, missing, and even inaccurate. Especially when matching orders with customers, payment collection and follow-up become complex.

3. Internal order system maintenance is chaotic

Automobile companies are all heavy asset enterprises, and their processes are also very diverse and complex. Therefore, they will launch multiple systems for maintenance, such as customer acquisition systems, management systems, OA systems, financial systems, etc. If they do not integrate and streamline the processes, it will seriously affect work efficiency.

We can see that the biggest difficulty of the above problems is data fragmentation, which affects departmental collaboration and leads to low employee efficiency. After evaluating these issues, Huacheng Foreign Trade Software began to implement solutions, starting from system management, customer maintenance, and order management.

1. Connect the system interface

Huacheng Foreign Trade Software connects various systems and collaborates with various departments to reduce manual operation and maintenance costs, greatly improving the efficiency of employees and departments.

2. Customer asset precipitation

Huacheng Foreign Trade Software uniformly stores foreign trade customer emails, manages enterprise level foreign trade CRM emails, and retrieves them according to permissions to ensure traceability of business processes. The handover of business work can be completed in 10 minutes, significantly reducing the cost of turnover for business personnel.

3. Efficient order management

The order is initiated by the sales end and data is entered into the Huacheng Foreign Trade Software. After the internal approval process, the order data can be synchronized to the system for data maintenance and analysis. The integration of business and financial data is formed, and the industry and finance achieve unified maintenance.