Auto & Transportation

"The final arrival time is faster than that marked on the website!" Speaking of the latest cross-border online shopping experience, 62 year old Brazilian consumer Sandrag was excited. For many years of "overseas shopping", Sandra especially likes Chinese goods with rich varieties and reasonable prices. This year, Sandra found that when online "overseas shopping" for Chinese goods, "the logistics speed is much faster, and the service is also better".

Sandra said that in the past, due to the slow logistics and long arrival time, she would not buy urgent goods on the Chinese e-commerce platform. But since this year, Sandra has found that after placing an order on the Chinese e-commerce platform, not only the delivery is fast, but also the return and replacement is fast. A while ago, Sandra ordered a dress for her mother through the China cross-border e-commerce platform Sumitone. Because the size was not suitable, she needed to apply for a replacement. Sandra said that the international trade logistics distribution was very reassuring, and soon received the replaced goods, "without any delay in attending the event".

The reason for the acceleration of logistics is that the new bird network of Chinese enterprises opened a cargo charter flight between Hong Kong, China and Sao Paulo, Brazil in March this year. The chartered plane flies once a week and can load nearly 100 tons of goods. Thanks to chartered flights, the time for packages from Chinese e-commerce to arrive in Brazil has been shortened from 40 to 50 days to 12 days at the fastest.

Brazilian retailers also benefit from more efficient logistics. Dayani operates a shop selling electronic products and small household appliances. She said that from LED lights to kitchen scales, the supply of goods in the store came from Quicksell. With the constant acceleration of international trade logistics, "loading" is becoming more and more convenient and fast. "The quality of Chinese goods is good and there are many varieties. The only problem before was that the goods arrived slowly."

Now, the chartered flights of Cainiao Network to Latin America alone have increased to 8 flights a week, serving the strong demand of Latin American consumers for Chinese goods. Dayani said happily: "Of course, the more international trade cargo charter flights to Brazil, the better, the faster the better!"

In addition to efficient logistics, customers are increasingly satisfied with the services of China's e-commerce platform. Dayani said that the Chinese suppliers on the platform constantly introduced innovative products, listened to customers' opinions and adjusted the products according to the feedback in a timely manner. "When problems occur, we can immediately feed back to the supplier and solve them in a timely manner. The overall experience has made the customer very satisfied."

Mo Bin, the person in charge of the Brazil National Station of Cainiao Network, said that the e-commerce charter trunk line was a successful attempt to innovate the logistics model of China Brazil international trade, which accelerated the cost reduction of China Latin America cross-border logistics, significantly improved the stability, and reduced the incidence of lost and missing parts. According to Mo Bin, Cainiao Network hopes to introduce China's smart logistics such as overseas warehouse management system and second level customs clearance into Brazil in the future, and use the logistics channel to help China Brazil international trade develop continuously.