Auto & Transportation

Many European and American countries are sparsely populated, so cars have become a necessary means of transportation for family travel. In addition to the rise of new energy, the automobile industry is booming. Therefore, the value of customer management system is particularly important. Now, how does Huacheng Foreign Trade Software serve automobile export enterprises?

The offline and online business of the automobile industry is huge, and the requirements for refined management are high, but some problems are very obvious:

1. Incompatible system

If an enterprise uses multiple systems but is not compatible, it is a very troublesome matter. Regardless of how troublesome it is to log in, data migration and import are problems, which will seriously affect efficiency.

2. Customer information is easy to lose

The company's ERP and CRM each have customer information basic files and two systems. The company sets up different departments for staff maintenance, resulting in information out of synchronization, lack of information, and even inaccurate. Especially when the order matches the customer, the payment collection and follow-up become complicated.

3. Internal order system maintenance is disordered

Auto enterprises are asset-heavy enterprises, and their processes are also very complex. Therefore, they will launch multiple systems for maintenance, such as customer acquisition system, management system, OA system, financial system, etc. If they do not understand and run through the processes, it will seriously affect work efficiency.

We can see that the biggest difficulty of the above problems is data fragmentation, affecting department collaboration, and staff inefficiency. After evaluating these problems, Huacheng Foreign Trade Software began to implement the solution, starting with system management, customer maintenance and order management.

1. Open the system interface

Huacheng Foreign Trade Software connects all systems, and all departments work together to reduce the cost of manual operation and maintenance, and greatly improve the efficiency of employees and departments.

2. Customer asset precipitation

Huacheng Foreign Trade Software uniformly stores foreign trade customer mail, and manages enterprise-level foreign trade CRM mail, which can be retrieved according to the authority to ensure that the business process can be traced, and the handover of business work can be completed in 10 minutes, greatly reducing the turnover cost of business staff.

3. Efficient order management

The order is initiated by the sales end, and the data is entered in the Huacheng Foreign Trade Software. After the internal approval process, the order data can be synchronized to the system for data maintenance and analysis. The business and financial data are integrated, and the industry and finance achieve unified maintenance.